Valery Cepeda

• Greeted incoming visitors and customers professionally and provided

friendly, knowledgeable assistance.

• Confirmed appointments, communicated with clients, and updated

client records.

• Answered phone promptly and directed incoming calls to correct

offices.

• Corresponded with clients through email, telephone, or postal mail.

• Managed multiple tasks and met time-sensitive deadlines.

• Adhered to strict HIPAA guidelines to protect patient privacy.

• Obtained payments from patients and scanned identification and

insurance cards.

• Supported office efficiency by performing clerical tasks such as data

entry, photocopying, scanning, and faxing documen

• Welcomed office visitors and alerted staff to arrivals of scheduled

appointments.

• Interacted with customers by phone, email, or in-person to provide

information.

• Ordered office supplies and kept office stocked with needed

resources to operate smoothly.

• Assisted coworkers and staff members with special tasks on daily

basis.

• Managed phone and email correspondence and handled incoming

and outgoing mail and faxes.