Valery Corredor
Miami,FL
Summary
Dynamic sales professional with proven success at Pandora, driving revenue growth through effective upselling techniques and exceptional customer engagement. Adept in inventory management and team leadership, I foster a positive shopping experience while mentoring associates to enhance performance and satisfaction. Committed to achieving sales targets and building lasting customer relationships.
Overview
5
5
years of professional experience
Work History
Supervisor/Sales Associate
Pandora
03.2021 - Current
- Drove revenue growth by identifying opportunities for upselling and cross-selling during customer interactions.
- Assisted store manager in tracking sales data, analyzing trends, and making informed decisions about inventory levels based on demand forecasts.
- Managed daily operations of the sales floor, ensuring efficient workflow and adherence to company policies and procedures.
- Maintained a clean, organized store environment that facilitated easy navigation for customers while promoting an inviting shopping experience.
- Worked closely with the customer service team to address any returns or exchanges in a timely manner while maintaining satisfactory resolution for both parties.
- Provided a consistent, positive customer experience through attentive service and expert product knowledge.
- Boosted sales performance by implementing effective training programs for new and existing associates.
- Mentored junior staff members by providing actionable feedback on their performance during regular one-on-one coaching sessions.
Sales Associate
Pandora
10.2019 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Southwest Miami Senior High
Miami, FL07-2019
Skills
- Sales strategy
- Inventory management
- Cash handling
- Visual merchandising
- Customer engagement
- Upselling techniques
- Team leadership
- Employee training
- Customer service
- Conflict resolution
- Social media marketing
- Brand promotion
- Strong leadership
- Associate coaching
- Sales supervision
- Attention to detail
- Problem-solving
- Multitasking Abilities
- Reliability
- Customer satisfaction
- Organizational skills
- Excellent communication
- Team collaboration
- Active listening
- Decision-making
- Relationship building
- Task prioritization
- Self motivation
- Adaptability and flexibility
Accomplishments
- Awarded “Employee of the Month” in 2024.
- Exceeded monthly quota 8 times.
- Made It Top 3 Sales Associate in or Company
All Store Champion
Outstanding performance on the Month of December 2024, Assisted the Management Team to accomplish Goals and also manage to achieve my sales Goal . And was in charge of Visuals and all the floor set.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Supervisor/Sales Associate
Pandora
03.2021 - Current
Sales Associate
Pandora
10.2019 - 02.2021
High School Diploma -
Southwest Miami Senior High
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