Valery Gueits
Wakefield,Massachusetts
Summary
Dynamic Medical Assistant and Office Coordinator with proven expertise in patient flow management and medical office administration. Excelled at Massachusetts General Brigham by enhancing office operations and patient care. Skilled in EKG administration and conflict resolution, demonstrating a commitment to efficiency and compassionate patient interaction. Achieved significant improvements in medical records management and patient satisfaction. History of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Massachusetts General Brigham
02.2022 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Implemented care and efficiency improvements to support and enhance office operations.
- Measured patient pulse oximetry.
- Taught patients about medications, procedures, and care plan instructions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
Medical Office Coordinator
Women's Healthcare of Woburn
07.2016 - 10.2021
- Supported billing staff by making corrections to invoices and insurance submissions.
- Created and maintained medical records from time of admission through patient discharge.
- Created memoranda and documents to relay important information to staff.
- Updated and maintained schedules for patients as well as managed client correspondence.
- Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
- Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
- Entered procedure codes and diagnosis codes into medical billing software.
- Verified benefits and worked with insurance companies to obtain payments.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Coordinated luncheons with Pharmaceutical Representatives.
- Double-checked forms for accuracy and completion in terms of admission, transfer and discharge of patients.
Education
Medical Assistant Certificate - Medical
Everest Institute
Chelsea, MA07.2013
Skills
- Check-in coordination
- Medical office administration
- Customer relationship management (CRM)
- Patient flow management
- EKG administration
- Clinical and administrative support
- Fluent in spanish
- Medical terminology
- Medical billing
- Conflict resolution
- Patient scheduling
- HIPAA compliance
Timeline
Medical Assistant
Massachusetts General Brigham
02.2022 - Current
Medical Office Coordinator
Women's Healthcare of Woburn
07.2016 - 10.2021
Medical Assistant Certificate - Medical
Everest Institute
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