Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Valery Legasov

Staten Island,NY

Summary

Organized Transportation Manager competent in transportation flow and management. Highly talented in efficiency planning, cost reduction and budget control. Outstanding problem-solving and critical thinking skills. Serves as point-of-contact for all transportation-related inquiries and issues. Dedicated freight industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Logical Transportation Manager with 21-year background overseeing shipment coordination. Adept at reducing shipping costs, increasing efficiency and implementing safety regulations. Assigns tasks to drivers and directs vehicle maintenance repairs. Excellent multitasking, time management and verbal communication talents.

Overview

22
22
years of professional experience

Work History

Operations Manager

VL Transportation, Inc
08.2012 - Current
  • Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
  • Inspected and count items received and checked against invoices or other documents while recording shortages and rejecting damaged goods.
  • Retrieved stored items and traced lost shipments, when necessary.
  • Checked import and export documentation to determine cargo contents.
  • Conducted inventories and updated database to reflect accurate cargo information.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of Customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.

Freight Manager

Starlight Transportation, Inc
03.2004 - 08.2012
  • Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
  • Retrieved stored items and traced lost shipments, when necessary.
  • Checked import and export documentation to determine cargo contents.
  • Conducted inventories and updated database to reflect accurate cargo information.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Secured discounts from third-party logistics service providers to deliver substantial cost savings.
  • Inspected received items to reconcile against invoices to record shortages and reject damaged goods.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Developed and maintained knowledgeable and productive team of employees.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Conducted research to address shipping errors and packaging mistakes.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.

Dispatcher

Rada Express, Inc
06.2002 - 03.2004
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Received new orders, prepared documentation, and assigned personnel.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Assisted in resolving customer complaints and grievances.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
06.2019

Skills

  • Cargo Shipment Inspections
  • Freight Bills Preparation
  • Lost Shipment Tracing
  • PPE Use
  • Planning & Organizing
  • Customer Service
  • Flexible Schedule
  • Reliable & Trustworthy
  • Training & Development
  • People Skills
  • Active Listening
  • Friendly, Positive Attitude
  • Critical Thinking
  • Problem Resolution
  • Computer Skills
  • Loading Cargo
  • Good Work Ethic
  • Operational Efficiency
  • Negotiating Rates

Timeline

Operations Manager

VL Transportation, Inc
08.2012 - Current

Freight Manager

Starlight Transportation, Inc
03.2004 - 08.2012

Dispatcher

Rada Express, Inc
06.2002 - 03.2004

High School Diploma -

Penn Foster Career School

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Valery Legasov