Valery Peña
San Francisco,CA
Summary
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
2
2
years of professional experience
Work History
Restaurant Busser
Players Sports Grill & Arcade
08.2023 - Current
- Emptied on-site trash receptacles into dumpsters and large waste receptacles.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
Host
Players Sports Grill & Arcade
03.2023 - Current
- Recorded available tables after seating each party using specialized seating software.
- Answered customer questions about hours, seating and menu information.
- Informed servers of newly seated parties for speedy service.
- Supervised server balance and monitored table turnover to accurately seat customers.
Pastry Cook
Fog Harbor Fish House
10.2021 - 02.2023
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
- Changed and sanitized cutting boards, benches and surfaces to avoid cross-contamination.
- Oversaw pastry coolers and storage areas to monitor ingredient and supply inventory levels.
Skills
- Guest Satisfaction
- Procedure Preparation
- Kitchen Stock Management
- Dining Room Organization
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Restaurant Busser - Players Sports Grill & Arcade
08.2023 - Current
Host - Players Sports Grill & Arcade
03.2023 - Current
Pastry Cook - Fog Harbor Fish House
10.2021 - 02.2023
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