Valeska Briceno
Doral ,Florida
Summary
Dynamic and dedicated professional with a proven track record at Camp La Llanada, excelling in child supervision and program planning. Recognized for fostering positive engagement and collaboration, I effectively implemented safety protocols and enhanced camper experiences, showcasing strong problem-solving skills and attention to detail in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Camp Counselor
Camp La Llanada
Lake Wales, FL
04.2023 - Current
- Supervised camper activities, ensuring safety and adherence to camp rules.
- Led groups of children through diverse camp activities, fostering engagement.
- Collaborated with counselors to design enriching educational experiences for campers.
- Established positive relationships with co-counselors, enhancing teamwork during emergencies.
- Promoted supportive and inclusive environments, boosting camp morale among participants.
- Maintained accurate records of camper medical information and dietary restrictions.
- Implemented rules to enforce discipline while promoting respectful behavior among campers.
- Participated in staff meetings to strategize improvements in programming and training.
Sales Associate
Sportive
Dolphin Mall
09.2024 - 06.2025
- Organized racks and shelves to enhance store aesthetics and promote merchandise.
- Accurately processed cash, card, and check transactions, adhering to company policies.
- Engaged customers to foster relationships and encourage repeat business.
- Managed returns, exchanges, and refunds per store policy to maintain customer satisfaction.
- Maintained composure while resolving issues in high-stress situations.
- Prepared merchandise for sales floor by pricing and tagging items.
- Assisted customers in locating products and checking availability at other locations.
- Educated clients on promotional offerings and provided tailored product recommendations.
Hair Stylist
Pink and Blue Kids Hair Salon
Doral, FL
04.2021 - 10.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Determined appropriate hair treatments based on conditions and textures.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Organized and participated in local beauty events, enhancing salon's community presence.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Increased client base with innovative hairstyling techniques and trends.
- Answered phone calls and emails to schedule client appointments.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Used social media platforms to promote salon and services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Styled hair, makeup and nails for customers for special events and occasions.
Sales Associate
Steve Madden
Dolphin Mall
09.2023 - 01.2024
- Cultivated customer relationships, driving repeat business and loyalty.
- Processed cash, card, and check transactions accurately, adhering to cash handling policies.
- Organized store displays to enhance visual appeal and promote merchandise effectively.
- Managed returns, exchanges, and refunds in compliance with store policy.
- Delivered exceptional customer service in-store and via phone, exceeding expectations.
- Volunteered for additional shifts during peak periods to support staffing needs.
- Maintained comprehensive knowledge of sales, payment policies, and security standards.
- Trained new staff on company procedures, product details, and sales techniques.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FLJC Bermudez Doral Senior High
Doral, FL05.2024
Skills
- Problem-solving and decision-making
- Time management and organization
- Positive engagement and empathy
- Team leadership and collaboration
- Effective communication skills
- Child supervision and mentoring
- Attention to detail and behavior management
- Conflict resolution and mediation
- Program planning and activity scheduling
- Creative mindset and outdoor skills
- Safety management and rule enforcement
- Active listening and verbal communication
- Public speaking and rapport building
- Physical stamina and emotional intelligence
- Activity planning
Accomplishments
I was part of the Doral Police Department Explorers program. I also assisted and completed Miami-Dade Explorers Academy.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Sales Associate
Sportive
09.2024 - 06.2025
Sales Associate
Steve Madden
09.2023 - 01.2024
Camp Counselor
Camp La Llanada
04.2023 - Current
Hair Stylist
Pink and Blue Kids Hair Salon
04.2021 - 10.2024
Associate of Science - Nursing
Miami Dade College
JC Bermudez Doral Senior High