Valentina Tache rosania

Convenience store supervisor and Coffee Shop Lead at the Rosen Plaza hotel.

• Supervised daily operations of the coffee shop and Lite Bite outlet during scheduled shifts
• Led and supported team members in delivering exceptional guest service and maintaining high service standards
• Assisted in scheduling shifts and managing labor costs to optimize operational efficiency
• Trained and coached new and existing associates to ensure consistent performance and adherence to company standards
• Handled guest inquiries, orders, and complaints with professionalism and a positive attitude
• Maintained cleanliness, organization, and proper stocking of both outlets
• Ensured compliance with health, safety, and sanitation guidelines at all times
• Managed cash handling procedures and maintained accurate transaction records
• Conducted inventory checks and assisted in stock level management

Prepared and served coffee, tea, blended drinks, and food items to guests.

Accurately took customer orders and ensured prompt delivery of beverages and food.

Recommended coffee blends and food offerings based on guest preferences.

Maintained cleanliness and organization of coffee shop, including stocking coolers.

• Server and hostess at Rosen Plaza banquets and events.
• Checked table availability to assign appropriate seating for waitstaff.
• Escorted clients to tables, facilitating smooth dining experiences.

• Processed client orders while addressing all inquiries promptly.
• Scanned products and handled cash transactions .
• Managed restocking operations and maintained a clean work area consistently.

• Server at Jinya ramen restaurant chain.
• Collected client orders and ensured accurate fulfillment of their needs.
• Delivered requested items to clients promptly and addressed any questions or concerns.