Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

VALINCIA HARRIS

Midlothian,IL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Document Processor

K-12 Online
04.2022 - 10.2022
  • Maintained document control system and updated work instructions, procedures and associated databases.
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Worked with internal staff to process documents and sent for closing.
  • Converted documents from one application to another.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Created and maintained user accounts and properly routed documents for approval and training.
  • Managed training courses, setup and maintenance for document control systems.
  • Assisted with document troubleshooting and recovery of corrupt documents and files.
  • Uploaded company procedures and policies to EDMS, routing for approval and training.
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Monitored due dates and deadlines and worked to submit all documents on time or early.
  • Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
  • Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
  • Created project control documentation to support needs of important projects.

Personal Assistant

Department Of Rehabilitation Services
09.2016 - 09.2021
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Displayed absolute discretion at handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
  • Kept detailed track of household and maintenance inventory and schedules.

Sales Associate

TJ Maxx, TJX Companies
01.2010 - 04.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Contributed to team objectives in fast-paced environment.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Attended monthly sales meetings and quarterly sales trainings.

Education

Paralegal

Northwestern Business College
Chicago, IL

High School Diploma -

Marshall High School
Chicago, IL
06.2009

Skills

  • Customer Accounts Management
  • Complex Problem-Solving
  • Corrective Actions
  • Reading Comprehension
  • Office Equipment
  • Time Management
  • Data Verification
  • Quality Assurance

Certification

Certified Scrum Master Certificates Feb 2023-present

Timeline

Document Processor

K-12 Online
04.2022 - 10.2022

Personal Assistant

Department Of Rehabilitation Services
09.2016 - 09.2021

Sales Associate

TJ Maxx, TJX Companies
01.2010 - 04.2015

Paralegal

Northwestern Business College

High School Diploma -

Marshall High School

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VALINCIA HARRIS