Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Hi, I’m
VALINDA Gandy
Dorchester,MA
Summary
Overview
13
years of professional experience
Work History
GoodwillBoston, MA
Assistant Manager
06.2019 - Current
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
TargetWatertown, MA
Overnight Stock Associate/Markdown Associate
04.2016 - 06.2019
Job overview
- Unloaded arriving product stock and moved to store display areas.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
UPSSomerville, MA
Seasonal Worker
11.2013 - 12.2013
Job overview
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Printed tickets, picked supplies and filled packages under tight deadlines.
Home GoodSomerville, MA
Department Manager/Key Holder
02.2011 - 10.2013
Job overview
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Streamlined opening and closing procedures as integral member of store staff.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
A.j. WrightDorchester, MA
Department Manager/Keyholder
04.2007 - 02.2011
Job overview
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Streamlined opening and closing procedures as integral member of store staff.
Education
Boston Central Adult High SchoolBoston, MA
High School Diploma
05.1992
University Overview
Skills
- Employee Coaching and Motivation
- Closing Procedures
- Retail Knowledge
- Orientating and Training
Timeline
Assistant Manager
Goodwill
06.2019 - Current
Overnight Stock Associate/Markdown Associate
Target
04.2016 - 06.2019
Seasonal Worker
UPS
11.2013 - 12.2013
Department Manager/Key Holder
Home Good
02.2011 - 10.2013
Department Manager/Keyholder
A.j. Wright
04.2007 - 02.2011
Boston Central Adult High School
High School Diploma
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