VALINDA Gandy
Dorchester,MA
Summary
Detail-oriented Assistant Manager offers more than 3-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Goodwill
Boston, MA
06.2019 - Current
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Worked closely with customers to understand needs and resolve diverse issues.
- Managed and motivated [20] employees.
- Worked closely with store manager to maintain day-to-day operations.
Overnight Stock Associate/Markdown Associate
Target
Watertown, MA
04.2016 - 06.2019
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Assisted customers upon request in finding products or checked in warehouse for unstocked items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Seasonal Worker
UPS
Somerville, MA
11.2013 - 12.2013
- Loaded and unloaded items from machines and conveyors.
- Maintained organization, cleanliness and safety in work areas.
- Placed products in equipment or on work surfaces for further processing and inspecting.
Department Manager/Key Holder
Home Goods
Somerville, MA
02.2011 - 10.2013
- Performed opening and closing duties as part of management team and handled cash management.
- Followed safety protocols and company processes and procedures.
- Worked closely with sales associates to complete tasks.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
Department Manager/Key Holder
A.J Wright
Dorchester, MA
04.2007 - 02.2011
- Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
- Operated cash register.
- Maintained store and maintained appearance.
- Signed for incoming shipments in manager's absence.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Worked closely with sales associates to complete tasks.
Education
High School Diploma -
Boston Central Adult High School
Boston, MA05.1992
Skills
- Retail operations management
- Orientating and training
- POS systems operations
- Supervision and training
Timeline
Assistant Manager
Goodwill
06.2019 - Current
Overnight Stock Associate/Markdown Associate
Target
04.2016 - 06.2019
Seasonal Worker
UPS
11.2013 - 12.2013
Department Manager/Key Holder
Home Goods
02.2011 - 10.2013
Department Manager/Key Holder
A.J Wright
04.2007 - 02.2011
High School Diploma -
Boston Central Adult High School