Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Valla Marie Fitzgerald

Cleveland,TN

Summary

Food and Beverage Server with experience in family friendly and high paced restaurants. Adept at spending long hours on the floor, taking orders from customers and working with the back of the house to improve the experience that diners have. Specialize in using different point of sale machines to process orders and take payments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

Scooters Coffee Shop
06.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, and utensils daily.
  • Maintained regular and consistent attendance and punctuality.
  • Fulfilled customer orders in a safe, correct and timely manner.

Restaurant Hostess

Succotash
02.2023 - 03.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.

Waitress

IHOP
11.2022 - 02.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Gas Station Clerk

Murphy USA
08.2022 - 10.2022
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
  • Delivered exemplary customer service and warmly greeted guests.

Waitress

Dave & Buster's
06.2022 - 08.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Education

High School Diploma -

Ridgeland High School
Rossville, GA
05.2020

Skills

  • Available Weekends
  • Product Upselling and Cross-Selling
  • Friendly and Motivated Selling
  • Clean and Sanitize

Certification

Food Handler

Timeline

Barista

Scooters Coffee Shop
06.2023 - Current

Restaurant Hostess

Succotash
02.2023 - 03.2023

Waitress

IHOP
11.2022 - 02.2023

Gas Station Clerk

Murphy USA
08.2022 - 10.2022

Waitress

Dave & Buster's
06.2022 - 08.2022

High School Diploma -

Ridgeland High School

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Valla Marie Fitzgerald