Summary
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Generic

Vallerie Aybar

Allston,MA

Summary

At Tjmaxx, I excelled in enhancing customer satisfaction and loyalty through exceptional service and accurate cash transactions, leveraging my expertise in POS systems and customer service. Demonstrated a strong work ethic and integrity, contributing significantly to reduced waiting times and increased efficiency. Achieved positive feedback for resolving customer complaints professionally, showcasing my problem-solving skills and empathy.

Work History

Cashier

Tjmaxx
05.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Education

High School Diploma - Visual Arts

Boston Arts Academy
174 Ipswich St, Boston, MA 02215

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Money Handling
  • Reliability and punctuality
  • Customer Relations
  • Cash handling and management
  • Cash register systems
  • Cash handling expertise
  • Payment Processing
  • Conflict Resolution
  • Refunds and exchanges
  • Complex Problem-Solving
  • Merchandise Restocking
  • POS Systems
  • Refund handling
  • ID Verification
  • Guest inquiries
  • Returns processing
  • Purchase assistance
  • Point of sale operation
  • Order Verification
  • Reports and documents
  • Loyalty Program Promotion

Accomplishments

I’ve exceeded in excellency on all my arts exhibitions. During the last month of May, my senior arts class of 2024 was asked to paint portraits of people who represent the LGBTQ+ community in order to spread awareness. I’ve donated paintings to organizations such as the school of Temple Ohabei Shalom, as they were doing an auction to raise money for the victims of the ongoing Israel and Palestine war. I’ve also sold digital designs for others who have wanted to start their business. Another one of my personal accomplishments is having a daily routine of creating art and physical activities to keep myself occupied. I’ve taken the responsibility to dog sit several times to gain experience of taking care of life. My last accomplishment is enrolling in Dental school for the upcoming fall.

Additional Information

I’m a U.S. citizen but originally I was born on the small island of the Dominican Republic. I recently turned 18 years old. I’m a 5’4 white latina with dark hair and dark eyes. I enjoy going to the gym and working out as much as I enjoy picking up my sketchbook. My friends have called me a trustworthy and reliable person. I am a buddhist and still continue by buddhist practice. I have mentors to guide me in my spiritual life and adult life.

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Tjmaxx
05.2023 - 09.2023

High School Diploma - Visual Arts

Boston Arts Academy
Vallerie Aybar