VALLERIE CASEBIER-BLECK

• Oversaw front office operations, ensuring efficient patient flow and scheduling accuracy.
• Resolved patient inquiries and concerns promptly, fostering a positive office environment.
• All aspects of the front office, including scheduling, confirming, and recall. Created treatment plans for patients and went over insurance and cost. Insurance billing and collections. End-of-day paperwork and documents, along with the deposit.
• Established relationships with our patients and co-workers to create a good work environment, and enhance patient care and comfort.

Front office responsibilities were the same as above.

I also worked chairside as needed.

The practice was sold to my current employer, and I went with the practice.

• Demonstrated respect, friendliness and willingness to help wherever needed.

• Assisted in patient preparations, ensuring comfort and readiness for dental procedures.
• Managed sterilization of instruments, adhering to safety and hygiene protocols.
• Supported dentists during treatments, anticipating needs and maintaining efficiency.
• Educated patients on post-operative care and oral hygiene practices.