Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vallery Huynh

Carrollton

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

6
6
years of professional experience

Work History

Caregiver Attendant

Golden Home Care
01.2024 - Current
  • Managed household tasks efficiently, ensuring a clean and comfortable environment for patient.
  • Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
  • Ensured patient safety through diligent monitoring and adherence to care plans.
  • Increased patient mobility through physical therapy exercises and proper use of assistive devices.
  • Personal care assistance include activities of daily living. Laundry, meal preparation, transportation, companionship, bathing, medication reminding, hair care and etc.

Recieptionist

Envy Nails
09.2022 - 12.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Process payments.
  • Strong communication skills, both verbal and written.
  • Answered phone promptly and directed incoming calls to correct nail tech.
  • Kept reception area clean and neat to give visitors positive first impression.

Security Officer

GMI Security
07.2018 - 09.2022
  • Observe and report.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Complete frequent rounds of the parking lot and parking garage looking for any suspicious activity.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Collaborate with local law enforcement agencies when necessary.
  • Customer Service.
  • Perform other duties as assigned.

Education

High School Diploma -

Naaman Forest High School
05.2008

Skills

  • Nutrition monitoring
  • Emotional Support
  • Mobility support
  • Recreational activities planning
  • Medical appointment coordination
  • Physical therapy assistance
  • Housekeeping tasks
  • Critical Thinking
  • Active Listening
  • Problem-solving abilities
  • Customer Service
  • Customer Relations
  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • Detail Oriented
  • Speak fluent vietnamease

Timeline

Caregiver Attendant

Golden Home Care
01.2024 - Current

Recieptionist

Envy Nails
09.2022 - 12.2023

Security Officer

GMI Security
07.2018 - 09.2022

High School Diploma -

Naaman Forest High School

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Vallery Huynh