Valmira Halili
Kukes
Summary
Dynamic and detail-oriented professional with a proven track record at Family Business, excelling in customer service and cash handling accuracy. Recognized for enhancing customer satisfaction through effective problem-solving and organization. Experienced in bookkeeping, ensuring financial integrity and meticulous record-keeping, contributing to a streamlined operation. Self- Motivated individual with strong desire to succeed and meet goals.
Overview
15
15
years of professional experience
Work History
Store Associate /Supermarket Cashier
Family Market Store
05.2017 - 03.2020
- Managed inventory levels to ensure product availability and minimize stockouts.
- Assisted customers with inquiries, enhancing overall shopping experience and satisfaction.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of store displays to attract customer attention.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Bookkeeper
Family Business Retail
11.2004 - 03.2020
- Reconciled bank statements monthly, ensuring accuracy of transactions and account balances.
- Maintained and processed invoices, deposits, and money logs.
- Managed vendor relationships and positive cash flow.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Posted daily receipts and payments.
- Reduced errors in financial statements with meticulous attention to detail during data entry.
- Managed accounts payable and receivable processes to maintain accurate financial records.
Education
High School Diploma -
" Havzi Nela" Highschool
Kukes, Albania06-2000
Bachelor of Arts - Finance
Kristal University
Tirana, Albania04-2014
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Problem-solving acumen
Languages
English
Professional Working
Timeline
Store Associate /Supermarket Cashier
Family Market Store
05.2017 - 03.2020
Bookkeeper
Family Business Retail
11.2004 - 03.2020
High School Diploma -
" Havzi Nela" Highschool
Bachelor of Arts - Finance
Kristal University