Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Valorey Salter

Robertsdale,AL

Summary

Seasoned management professional successful at establishing excellent working relationships with customers, employees, vendors and contractors.

Overview

12
12
years of professional experience

Work History

Mortgage Loan Originator, NMLS

Mortgage Broker
08.2021 - Current
  • Interviewed applicants to assess loan requirements before suggesting offers.
  • Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Explained different types of loans pertaining to client situations.
  • Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.

Senior Loan Processor & Business Operations

Lotus Lending Group
01.2021 - 12.2021
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Handled any conditions sent from underwriting departments.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Set up and completed loan submission packages.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Readied Truth-in-Lending Disclosures for loan applicants, delivering important information about loan APR and repayment terms.
  • Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
  • Trained new hires, providing information and insight into corporate policies and procedures.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Executive Administrative Assistant

Alabama Free Clinic
08.2017 - 09.2020
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
  • Implemented updated policies and practices for organization and monitored effect.
  • Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
  • Handled confidential and sensitive information with discretion and tact.
  • Organized and coordinated conferences and monthly meetings.
  • Conducted research and analyzed data to provide detailed reports on various business topics.

Marketing Consultant

Self Employed Services
01.2011 - 01.2021
  • Consulted with clients on business issues and developed innovative proposals.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Conducted market research and reported on clients' competition.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Researched and evaluated potential new markets and products.
  • Created customized marketing materials to increase product awareness.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
  • Tracked key performance indicators to measure success of campaigns.
  • Generated reports to support development and implementation of marketing plans.
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
  • Devised data visualization dashboards to make complex data more accessible to clients.

Education

Associate of Science - Business Administration

Rasmussen College
Ocala, FL
03.2015

Skills

  • Marketing Expertise
  • Microsoft Office
  • Business Opportunity Development
  • Real Estate Lending Processes
  • Data Privacy
  • Government Lending
  • Complex Problem-Solving
  • Negotiation Tactics
  • Operational Improvements
  • Document Analysis
  • Underwriting Guidelines
  • Fraud Prevention and Detection

Affiliations

2019 - 2022 Board of Directors, Treasurer The Lighthouse: A Beacon of Hope

2017-2020 President Assistant Alabama Association of Free Clinics

2015-2017 Board of Directors Beverly Heals Animal Rescue

Timeline

Mortgage Loan Originator, NMLS

Mortgage Broker
08.2021 - Current

Senior Loan Processor & Business Operations

Lotus Lending Group
01.2021 - 12.2021

Executive Administrative Assistant

Alabama Free Clinic
08.2017 - 09.2020

Marketing Consultant

Self Employed Services
01.2011 - 01.2021

Associate of Science - Business Administration

Rasmussen College

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Valorey Salter