Valoria Wilson
Chicago,IL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
23
23
years of professional experience
Work History
Warehouse Packer
Amazon
Monee, IL
07.2021 - Current
- Assembled and packed orders according to customer specifications.
- Verified accuracy of items picked against packing list.
- Organized warehouse inventory and stocked shelves with incoming deliveries.
- Labeled boxes, containers, and pallets for shipment purposes.
Deli Associate
Pete’s Produce
Calumet City, IL
07.2020 - 06.2021
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
- Maintained cleanliness of deli area, including tables and counters.
- Stocked shelves with a variety of deli meats and cheeses in accordance with company guidelines.
Manager
McDonald’s
Bryant, AR
06.2013 - 09.2018
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
Mail Handler
Post Office
Chicago, IL
04.2001 - 05.2003
- Sorted incoming mail for delivery to the appropriate departments or individuals.
- Assisted in loading and unloading trucks with mail, packages, and other materials.
- Organized outgoing mail into designated bins according to postal regulations.
Education
High School Diploma -
Proviso West
Hillside, IL06.1983
Skills
- Quality Assurance
- Quality Control
- Order Processing
- Shipment Preparation
- Staff Management
- Complex Problem-Solving
- Goal-Oriented
Timeline
Warehouse Packer
Amazon
07.2021 - Current
Deli Associate
Pete’s Produce
07.2020 - 06.2021
Manager
McDonald’s
06.2013 - 09.2018
Mail Handler
Post Office
04.2001 - 05.2003
High School Diploma -
Proviso West