VALORIE CARRILLO
Summary
COMMITTED CUSTOMER DRIVEN LEADER SEEKING A POSITION IN A CUSTOMER SERVICE PROFESSION WHERE I CAN CONTRIBUTE MY POSITIVE SUPPORT IN WORKING TOWARDS A COMMON GOAL TO INCREASE ALL ASPECTS OF SUCCESS IN THE ESTABLISHED BUSINESS. Recent Retail Grocery Store Floral Manager with 7 years experience in a fast paced environment. Leading the team through tasks and monitoring them to ensure excellent execution. Primary goal is to support the functioning of the businesses operations.
Overview
15
15
years of professional experience
Work History
Floral Manager
Albertsons
01.2011 - 10.2023
- Knowledgeable in leadership
- Completing company goals set to increase profitability, productivity, and service quality.
- Providing Friendly Fast Fresh Clean environment to display the department.
- Working on monthly Inventory and quarterly budgets.
- Ordering product and supplies in order to meet the department's standards
- Setting schematic knowledge
- Detail cleaning department
- FIFO
- Floral design
- Floral maintenance
- Balancing weekly purchases
- Trained employees on customer order taking and basic floral arranging.
- Mentored junior staff members, fostering a positive team environment and improving overall performance.
- Inventoried plants and flower care supplies and ordered more.
- Managed staff scheduling, balancing employee availability with store needs while minimizing overtime costs.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
Shipping/Receiving Clerk, Operation Coordinator
Hanon Systems
10.2023 - 07.2025
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
- Increased warehouse productivity by training new staff members on Receiving Clerk duties and best practices.
Customer Service Representative
Circle K
12.2019 - 06.2021
- Customer service Representative handling cash, lotto's, money orders
- TABC
- Food handling experience
- Detail cleaning
- Restock beverages
Education
No Degree - Art And Science
El Paso Community College
El Paso, TX01.2019
High School Diploma -
Burges High School
El Paso, TX01.2010
Skills
- Management
- Multitasking
- Leadership
- Visual merchandising
- Compliance
- Communication
- Customer service
- Sales techniques
- Teamwork
- Cash register
- Handling Invoice
- Placing Orders weekly
- Inventory
- Flower arranging
- Plant maintenance
- Product inventories
- Quality assurance
- Flower pruning and watering
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Shipping/Receiving Clerk, Operation Coordinator
Hanon Systems
10.2023 - 07.2025
Customer Service Representative
Circle K
12.2019 - 06.2021
Floral Manager
Albertsons
01.2011 - 10.2023
No Degree - Art And Science
El Paso Community College
High School Diploma -
Burges High School
OTHER ACTIVITIES
No content available for this section
Similar Profiles
Angela CaggianoAngela Caggiano
Produce Clerk/Assistant Produce Manager at AlbertsonsProduce Clerk/Assistant Produce Manager at Albertsons
AVERY ANTHONYAVERY ANTHONY
Courtesy Clerk at AlbertsonsCourtesy Clerk at Albertsons
ADAM VEILLEAUXADAM VEILLEAUX
Courtesy Clerk/Cashier at AlbertsonsCourtesy Clerk/Cashier at Albertsons
Darius Justin FordDarius Justin Ford
Courtesy Clerk at AlbertsonsCourtesy Clerk at Albertsons
Brandy PorterBrandy Porter
Floral Manager at Fred MeyerFloral Manager at Fred Meyer