Valorie Crescenzi
Ormond Beach,United States
Summary
Hardworking Medical Scribe well-versed in medical terminology and specialty support. Competent and focused professional with expertise in updating charts. Maintained strict adherence to documentation compliance standards. Collaborated with physicians to ensure timely completion of physician documentation and accurately entered the results of reports, real-time medications, lab orders, referrals and patients plan of care. Offering 8 years of related experience. Accomplished professional with extensive experience in accurately transcribing medical dictations, accompany physician with daily exams, procedures and in office surgical procedures. Reliable Surgical Scheduler with advanced knowledge of surgical procedures, scheduling protocols and medical terminology. Correctly codes procedures, provides accurate updates and efficiently prioritizes and completes high-volume workloads.
Overview
22
22
years of professional experience
Work History
Medical Scribe, Surgical Scheduler and Medical Ass
OB/GYN Health Center Of Volusia
03.2016 - Current
- Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Improved patient follow-up and treatment plans by ensuring accurate and timely documentation of diagnoses and prescriptions.
- Assisted in the training of new scribes, sharing best practices for efficient documentation and communication with medical staff.
- Collaborated with physicians to review and edit medical documents for accuracy and compliance with industry standards.
- Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
- Developed strong working relationships with physicians, nurses, and other healthcare professionals through effective communication skills.
- Expedited patient care decisions by promptly providing physicians with relevant clinical data from previous encounters or test results.
- Promoted efficiency within the clinic by assisting with front office duties such as answering phones, directing patients, and managing paperwork when needed.
- Assisted physicians during procedures by preparing necessary equipment or supplies ensuring smooth workflow in high-pressure situations.
- Bolstered overall clinic efficiency by proactively identifying areas for improvement in documentation processes and implementing necessary changes.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments.
- Selected appropriate ICD-10 and CPT codes for records.
- Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
- Stayed current with industry terminology to provide accurate transcription services.
- Completed transcription of gross and final diagnosis for medical reports.
- Stayed organized and kept detailed records to accurately track progress and client information.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Verified accuracy of transcribed material prior to finalization.
- Collaborated with surgeons to optimize schedules, ensuring timely access to necessary procedures.
- Maintained accurate records of all scheduled surgeries and related appointments, contributing to smooth operations.
- Reduced scheduling conflicts by proactively identifying potential issues and addressing them promptly.
- Assisted in the ongoing development of surgical scheduling policies and procedures, enhancing overall efficiency.
- Managed surgeon preferences, equipment needs, and special requests to ensure optimal preparation for each procedure.
- Served as a key liaison between patients, physicians, and hospital staff, fostering strong relationships that supported effective care coordination.
- Provided exceptional customer service when addressing patient inquiries or concerns regarding their scheduled surgeries.
- Contributed to departmental goals by actively participating in continuous improvement initiatives related to surgical scheduling processes.
- Ensured compliance with regulatory requirements through diligent adherence to established protocols when booking surgeries.
- Facilitated efficient rescheduling of cancelled or postponed procedures while minimizing disruption for both patients and providers.
- Participated in cross-functional teams focused on improving patient outcomes through enhanced care coordination efforts surrounding surgical services.
- Helped reduce surgery cancellations due to administrative errors by meticulously reviewing physician orders prior to booking cases.
- Increased overall satisfaction among surgeons by consistently meeting their scheduling preferences and accommodating special requests when possible.
- Coded correct procedures for physician and billing purposes.
- Reached out to patients to confirm arrival times and convey procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Arranged pre-operative appointments for surgical patients.
- Educated patients about surgeries and provided treatment plan documentation.
- Performed various administrative tasks by filing, copying and faxing documents.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Hairstylist
Styles By Val, Owner
03.2008 - 12.2013
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Increased client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Streamlined appointment scheduling and managed time efficiently to accommodate multiple clients per day.
- Boosted customer loyalty by offering tailored recommendations on hair care products and at-home maintenance techniques.
- Collaborated with other booth renters to maintain a clean, organized, and professional work environment within the salon.
- Stayed up-to-date on current industry trends by attending workshops, trade shows, and continuing education courses.
- Expanded client base through word-of-mouth referrals from satisfied customers.
- Improved client experience with thorough consultations that addressed individual needs, preferences, and lifestyle factors.
- Implemented creative solutions for challenging hair situations such as color corrections or repairing damaged hair.
- Maintained detailed records of client services, preferences, and contact information for future appointments and followups.
- Developed strong relationships with vendors to ensure timely delivery of high-quality products for both professional use and retail sales.
- Provided exceptional customer service by addressing concerns promptly and professionally, ensuring repeat business from satisfied clients.
- Managed inventory levels of products to minimize waste while maintaining adequate stock for both professional use and retail sales.
- Educated clients about proper hair care techniques using various tools such as straighteners, curling irons, or blow dryers for optimal results at home.
- Built a solid rapport with fellow stylists in the salon encouraging collaboration whenever possible to create a positive work atmosphere.
- Participated in promotional events within the community resulting in increased visibility for the salon among potential new clients.
- Distributed business cards outside of salon to generate new business.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Mixed pigments and used proper techniques to achieve desired color.
Hairstylist
Creative Cuts
09.2002 - 02.2008
- Enhanced client satisfaction by providing personalized haircuts, color treatments, and styling services.
- Increased salon revenue through upselling products and promoting additional services to clients.
- Collaborated with colleagues for continuous improvement in salon performance and customer service.
- Maintained a clean and organized work station, ensuring a comfortable environment for clients.
- Conducted thorough consultations to assess clients'' needs and preferences before starting any service.
- Developed long-lasting relationships with clients by offering expert advice on haircare routines and product recommendations.
- Expanded clientele through positive word-of-mouth referrals from satisfied customers.
- Stayed up-to-date with industry trends, attending workshops and seminars to enhance technical skills and knowledge of new techniques.
- Assisted in training junior stylists, sharing expertise in cutting, coloring, and styling techniques for professional growth within the salon team.
- Demonstrated excellent time management skills by efficiently handling multiple appointments while maintaining attention to detail in each service provided.
- Promoted a welcoming atmosphere for all clients by engaging them in friendly conversation during their appointments.
- Ensured client safety by adhering to strict sanitation guidelines and regulations when using tools, equipment, and chemical treatments.
- Showcased versatility as a stylist by confidently catering to diverse clientele with various hair types, textures, and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Recorded notes for future reference about customer preferences and services delivered.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Education
Medical Assisting
Daytona College
Ormond Beach, FL02.2016
Cosemetology
BROOME-TIOGA BOCES
Binghamton, NY06.2003
Associate of Science - Business Administration
SUNY Broome Community College
Binghamton, NY05.2002
High School Diploma -
Vestal Senior High School
Vestal, NY06.1999
Skills
- Documentation abilities
- Workflow understanding
- Pharmacology Awareness
- Patient history understanding
- HIPAA Compliance Knowledge
- Chart organization
- Critical thinking abilities
- Knowledge of ICD10 and CPT codes
- Problem-solving competence
- Patient-focused care
- Medical Terminology
- Medical Records Management
Timeline
Medical Scribe, Surgical Scheduler and Medical Ass
OB/GYN Health Center Of Volusia
03.2016 - Current
Hairstylist
Styles By Val, Owner
03.2008 - 12.2013
Hairstylist
Creative Cuts
09.2002 - 02.2008
Medical Assisting
Daytona College
Cosemetology
BROOME-TIOGA BOCES
Associate of Science - Business Administration
SUNY Broome Community College
High School Diploma -
Vestal Senior High School
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