Valorie Winter
JACKSON,TN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Cleaner
GDI Services/ Mars snacking
JACKSON, Tn
2026.06 - 2026.11
- Cleaned Mars Snacking production areas following GDI Services sanitation standards.
- Sanitized restrooms, sinks, and touchpoints using approved cleaning chemicals.
- Swept and mopped floors across break rooms and common areas.
- Emptied trash and recycling containers throughout facility workspaces.
- Restocked soap, tissue, and paper supplies in restroom areas.
- Inspected cleaning supplies and reported low inventory to supervisors.
- Followed safety procedures while handling chemicals and cleaning equipment.
- Maintained orderly appearance across Mars Snacking facility surfaces and entrances.
- Kept business entrances clean, tidy and professional in appearance.
Lead Kitchen Manager
Burgers and stuff
Walnut, MS
2015.12 - 2025.11
- Trained new grill staff on cooking procedures and station setup.
- Made sure that all orders were filled in an accurate and timely manner.
- Followed proper sanitation procedures during food preparation and storage.
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Maintained cleanliness and organization of line workstations.
- Ensured all food was cooked to the correct temperature as per health code regulations.
- Performed closing duties such as organizing leftovers into containers for refrigeration or disposal, cleaning grills, and emptying grease traps.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Trained new employees on grill operations and safety protocols.
- Reviewed quality standards and verified continuous application throughout kitchen environment.
- Monitored kitchen productivity and assessed overall productivity and workflow.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Delivered food and beverages while coordinating with kitchen staff.
- Checked guest satisfaction and addressed dining needs with courtesy.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Communicated effectively with customers regarding orders and special requests.
- Responded promptly and courteously to guest inquiries and complaints.
- Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
- Served guests promptly across dining room service at restaurant employer location.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted other wait staff members in times of heavy customer traffic.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Processed payments, handled cash, and balanced checks at shift end.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Answered questions about menu items, ingredients, and pricing.
- Provided accurate change for cash transactions using a cash register system.
- Trained new employees to perform duties.
- Cleaned Mars Snacking production areas following GDI Services sanitation standards.
- Sanitized restrooms, sinks, and touchpoints using approved cleaning chemicals.
- Swept and mopped floors across break rooms and common areas.
- Trained new employees to perform duties.
Education
Valorie Winter
Jackson, MSSkills
Dedicated Customer Service Professional exhibiting strong multitasking and time management abilities Delivered positive customer experiences through a strong work ethic, adaptability, and exceptional interpersonal skills Embraced new challenges while effectively mastering skills independently
Dedicated Customer Service Professional exhibiting strong multitasking and time management abilities Delivered positive customer experiences through a strong work ethic, adaptability, and exceptional interpersonal skills Embraced new challenges while effectively mastering skills independently
Timeline
Cleaner
GDI Services/ Mars snacking
2026.06 - 2026.11
Lead Kitchen Manager
Burgers and stuff
2015.12 - 2025.11
Valorie Winter