Vamshi Krishna Rajarapu
Austin,TX
Summary
Dynamic Salesforce Application and System Architect with 18 certifications, adept at delivering innovative solutions across manufacturing, financial services, telecommunications, healthcare, and the public sector. Proven track record of leading approximately 20 end-to-end Salesforce implementations by collaborating with business analysts, architects, and stakeholders to craft comprehensive system architecture and specifications. Expertise in guiding teams of Salesforce administrators and developers to successfully execute projects that meet client needs efficiently. Committed to leveraging extensive Salesforce knowledge to drive organizational success and enhance customer experiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Salesforce Solution/Technical Architect
Realtor.com
11.2023 - Current
- Architecture and Solution Design, Data Model Design for Salesforce.
- Interacting with business stakeholders and gathering requirements.
- Leading a team of Salesforce developers in India (offshore).
- Writing technical design documentation for Salesforce implementation.
- Sprint delivery showcases to the business stakeholders.
- End-to-end delivery of Salesforce implementation.
- Working on Sales, Service, and Oracle CPQ (installed package).
- Implementations involve integrating Salesforce with multiple enterprise systems, including MDM, inventory, leads platform, Snowflake, etc.
Salesforce Solution/Technical Architect
Sealink
01.2023 - 11.2023
- Architecture and Solution Design, Data Model Design for Salesforce.
- Salesforce integration design with AWS.
- Interacting with business stakeholders and gathering requirements
- Leading a team of Salesforce developers in India (offshore).
- Writing technical design documentation for Salesforce implementation
- Sprint delivery showcases to the business stakeholders
- End-to-end delivery of Salesforce implementation
- Worked on Sales and Service Cloud (Person Account Enabled) and Marketing Cloud.
- Implementation involves integrating their booking system (8 instances of QT developed on Ruby on Rails for each business unit) into Salesforce. AWS is the middleware used in integrating Salesforce with booking systems.
Salesforce Solution/Technical Architect
MasterPet
07.2023 - 09.2023
- Pre-sales and organizational assessment to implement Consumer Cloud Goods and B2B commerce.
- Assessing the enterprise organization to replace the manual data updates done by the sales and service users from multiple systems to implement an automated process and integrate Salesforce using Mulesoft.
Salesforce Technical Lead
Lendi Group
09.2022 - 12.2022
- Interacting with business stakeholders and gathering requirements
- Leading a team of Salesforce developers in India (offshore).
- Writing technical design documentation for Salesforce implementation
- Sprint delivery showcases to the business stakeholders
- Worked on Salesforce Sales and Service Cloud with a heavily customized org integrated with multiple enterprise systems.
- Customization in Salesforce using the FinancialForce library.with the best in class security architecture in salesforce using territory management.
Salesforce Solution/Technical Architect
Belle Properties
04.2022 - 09.2022
- Worked on integrating their legacy system with Salesforce Sales and Service Cloud implementations.
- Salesforce Integration with MuleSoft.
- Architecture and Solution Design, Data Model Design.
- Interacting with business stakeholders and gathering requirements
- Leading a team of Salesforce developers in India (offshore).
- Writing technical design documentation for Salesforce implementation
- Sprint delivery showcases to the business stakeholders
Salesforce Solution/Technical Architect
Centuria
04.2022 - 09.2022
- Implemented and customized Salesforce Financial Services Cloud for wealth management and retail banking clients, optimizing customer relationship management and client onboarding processes.
- Developed custom data models and configured financial account structures to align with clients' business needs, resulting in streamlined data management, and enhanced reporting capabilities.
- Integrated FSC with third-party financial systems to provide a unified view of client portfolios, improving financial advisors' decision-making capabilities.
- Led the migration of legacy systems to Salesforce Financial Services Cloud, ensuring data integrity, and minimal disruption to ongoing operations.
- Salesforce Integration with MuleSoft.
- Implementing a financial service cloud from scratch includes action plans, a comprehensive view of customer financial account details, etc.
- Architecture and Solution Design, Data Model Design..
- Interacting with business stakeholders and gathering requirements
- Leading a team of Salesforce developers in India (offshore).
- Writing technical design documentation for Salesforce implementation
- Sprint delivery showcases to the business stakeholders
- End-to-end delivery of Salesforce implementation
Salesforce Solution/Technical Lead
AMP
11.2021 - 04.2022
- Lead the technical delivery of Salesforce implementations by designing and implementing a solution.
- Worked on Financial Services Cloud, Sales Cloud, for the brokers and advisors.
- Digitized 400 manual forms in Salesforce using complex customizations with Flows and Apex.
- Interacting with business stakeholders and gathering requirements
- Leading a team of Salesforce developers in Manila (offshore).
- Writing technical design documentation for Salesforce implementation
- Sprint delivery showcases to the business stakeholders
- End-to-end delivery of Salesforce implementation
Salesforce Technical Lead
DFAT
11.2020 - 11.2021
- Lead the technical delivery of Salesforce implementations by designing and implementing a solution.
- Worked on Service Cloud implementations that are used by eight business units within the DFAT.
- Implemented a complex Apex sharing and records management framework.
- Interacting with business stakeholders and gathering requirements
- Leading a team of Salesforce developers in Manila (offshore).
- Writing technical design documentation for Salesforce implementation
- Sprint delivery showcases to the business stakeholders
- End-to-end delivery of Salesforce implementation
Salesforce Technical Lead
Worksafe Victoria
07.2020 - 11.2020
- Simplify business processes, and implement Service Cloud using FSL for case management.
- Interacting with business stakeholders and gathering requirements
- Leading a team of Salesforce developers in Manila (offshore).
- Writing technical design documentation for Salesforce implementation
- Sprint delivery showcases to the business stakeholders
- End-to-end delivery of Salesforce implementation.
Senior Salesforce Developer
Macquarie
01.2016 - 04.2020
- Implemented and customized Salesforce Financial Services Cloud for wealth management and retail banking clients, optimizing customer relationship management and client onboarding processes.
- Worked on Migrating Classic to Lightning, also migrated existing VF pages to Aura Components
- Developed custom data models and configured financial account structures to align with clients' business needs, resulting in streamlined data management, and enhanced reporting capabilities.
- Integrated Salesforce with third-party financial systems to provide a unified view of client portfolios, improving financial advisors' decision-making capabilities.
- Led the migration of legacy systems to Salesforce Financial Services Cloud, ensuring data integrity, and minimal disruption to ongoing operations.
- Worked on various Salesforce.com standard objects, like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, reports, and Dashboards.
- Developed Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.
- Migrated data from external sources.
- Implemented profiles, roles, users, page layouts, email services, reports, dashboards, tasks, audit trails, and field security.
- Implemented the web services through REST in Salesforce.com for outbound messaging.
- Performed customizations by creating custom profiles, fields, dependent pick-lists, page layouts, record types, objects, tabs, and custom apps.
- Customized tabs for different business user groups and business centers.
- Developed ad-hoc reports as requested by the user groups or stakeholders, and performed analysis on the data as required.
- Extensively used data loader for insert, update, upsert, and bulk import or export of data from Salesforce.com.
- Customized company profile and communication templates of the organization, as per the organization's requirements.
- Managed security settings, and conducted regular security/configuration and configuration audits.
- Maintained and communicated system metrics to track trends in usage and data integrity.
Salesforce Developer
Brocade Communications
04.2015 - 12.2015
- Company Overview: Brocade Communications Systems, Inc
- Is an American technology company specializing in data and storage networking products
- Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization
- Closely worked with other SalesForce.com consultants while implementing the solutions for the needs of the organization
- Created Custom Objects and defined lookup and master-detail relationships on the objects
- Also created junction objects to establish connectivity among objects
- Created workflow rules and defined related tasks, time-triggered tasks, email alerts, and field updates to implement business logic
- Developed various Apex classes, Controller classes, and apex triggers for various functional needs in the application
- Used Force.com's Eclipse IDE for developing Apex Pages, Controller Classes, and Triggers for deploying the project's components into different Sandbox Environments
- Worked on Sharing Rules based on Role Hierarchies and created manual sharing for accessing records
- Worked on various salesforce objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards
- Experience in developing Salesforce.com custom objects and work-flow business rules
- Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record detail and edit pages
- Developed and configured various custom reports and report folders for different user profiles
- Developed and implemented both time dependent and time independent workflows as per the requirement
- Developed and deployed Workflows and approval processes wherever necessary
- Created profiles, roles and implemented object level, field level and record level security
- Evaluated Data entry, import processes and ensured proper Data quality standards existed for the Salesforce.com application
- Created multiple visual force pages for various requirements
- Used the sandbox for testing and migrated the code to the deployment instance after testing
- Performed the role of support engineer for the internal users and helped them get used to the application, generated reports, and saved them for further access by the users
- Involved with Salesforce.com Premier Support and handled the support cases with the help of Salesforce.com Support
- Administered and monitored the company's Salesforce CRM application
- Brocade Communications Systems, Inc
- Is an American technology company specializing in data and storage networking products
Salesforce.com Developer
Blackberry
01.2015 - 04.2015
- Company Overview: BlackBerry is a line of wireless handheld devices (commonly called smartphones) and services designed and marketed by BlackBerry Limited
- Involved in setting up field level access for each custom object created based on the user's role within the organization
- Worked with field & page layout customization for the standard objects like accounts, contacts, and leads
- Involved in customizing custom objects, tabs, fields, and page layout as per business needs
- I have worked on moving data from external legacy systems into a Salesforce application using Apex Data Loader and CSV files
- List views available on a page are implemented using hardcoded SOQL statements
- Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services
- Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, and reports, Implementing visibility rules established within Salesforce.com
- The context user should only be able to view the campaigns that are visible to him via standard Salesforce UI
- Developing Triggers with bulk-safe and a minimum of 75% code coverage
- Involved in client interaction for discussing the workflow and customization of page layouts
- BlackBerry is a line of wireless handheld devices (commonly called smartphones) and services designed and marketed by BlackBerry Limited
Salesforce Developer
CA Technologies
03.2013 - 12.2014
- Company Overview: CA Technologies, formerly known as Computer Associates International, Inc
- And CA, Inc., is one of the largest independent software corporations in the world
- Performed the roles of Salesforce.com Analyst/ developer, and Administrator in the organization
- Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements
- Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and using other Platform based technologies like Visual force and Force.com API
- Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization
- Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards
- Implemented case management automation (on Case Object) to track and solve customer's issues
- Implemented Email-to-Case entry and manual case entry for entering customer's cases in Cases Tab
- Designed and deployed the Custom objects, Entity-Relationship data model, validation rules, Page layouts, Custom tabs, Components, Visual Force Pages to suit the needs of the application
- Designed, developed, and deployed Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application
- Developed and configured various Reports and Report Folders for different user profiles based on the needs of the organization
- Participated in the training sessions provided by the Salesforce team
- CA Technologies, formerly known as Computer Associates International, Inc
- And CA, Inc., is one of the largest independent software corporations in the world
Salesforce Developer
GE Aviation
11.2012 - 02.2013
- Company Overview: GE Aviation is among the top aircraft engine suppliers and offers engines for the majority of commercial aircraft
- Involved in setting up field level access for each custom object created based on the user's role within the organization
- Worked with SQL, Droopal, Informatica, and cast iron
- Worked with field and page layout customization for the standard objects like accounts, contacts, and leads
- Involved in customizing custom objects, tabs, fields, and page layout as per business needs
- I have worked on moving data from external legacy systems into a Salesforce application using Apex Data Loader and CSV files
- List views available on a page are implemented using hardcoded SOQL statements
- Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services
- Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and dashboards
- Analytic Snapshots, Custom Objects
- Worked on role hierarchy and sharing rules to configure visibility
- Worked on workflow rules and approval processes and Integrated SFDC with external back office systems
- Developed Apex Classes, Apex Language, Apex Triggers, Apex Web services, and VisualForce pages
- Created new Reports and Dashboards
- GE Aviation is among the top aircraft engine suppliers and offers engines for the majority of commercial aircraft
Salesforce Developer
GE Transportation
01.2010 - 10.2012
- Company Overview: GE Transportation, formerly known as GE Rail, is a division of General Electric
- The organization manufactures equipment for the railroad, marine, mining, drilling, and energy generation industries
- Involved in setting up field level access for each custom object created based on the user's role within the organization
- Worked with field and page layout customization for the standard objects like accounts, contacts, and leads
- Involved in customizing custom objects, tabs, fields, and page layout as per business needs
- I have worked on moving data from external legacy systems into a Salesforce application using Apex Data Loader and CSV files
- List views available on a page are implemented using hardcoded SOQL statements
- Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services
- Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and dashboards
- Analytic Snapshots, Custom Objects
- Worked on role hierarchy and sharing rules to configure visibility
- Worked on workflow rules and approval processes and Integrated SFDC with external back office systems
- Developed Apex Classes, Apex Language, Apex Triggers, Apex Web services, and VisualForce pages
- Created new Reports and Dashboards
- Implementing visibility rules established within Salesforce.com
- The context user should only be able to view the campaigns that are visible to him via standard Salesforce UI
- Developing Triggers with bulk-safe and a minimum of 75% code coverage
- Involved in client interaction for discussing the workflow and customization of page layouts
- GE Transportation, formerly known as GE Rail, is a division of General Electric
- The organization manufactures equipment for the railroad, marine, mining, drilling, and energy generation industries
Education
Master of Computer Applications - Information And Computer Systems
Vasavi College of Engineering
04-2010
Skills
- Designing scalable solutions
- High-performance solutions
- Salesforce platform customization
- Salesforce configuration
- Salesforce development
- Financial Services Cloud
- Experience Cloud
- Sales Cloud
- Service Cloud
- Communities
- OmniStudio
- Oracle CPQ
- Marketing Cloud
- Lightning
- Apex
- Visual force
- Aura Components
- Lightning Web Components
- Integration with third-party systems
- Data migration
- API development
- Problem solving
- Analytical skills
- Communication skills
- Leadership abilities
- Project management
- Salesforcecom
- Data models
- Financial account structures
- Data management
- Reporting capabilities
- Unified view of client portfolios
- Decision-making capabilities
- Migration of legacy systems
- Data integrity
- Customer relationship management
- Client onboarding processes
- Action plans
- Rollups
- Building household relationships
- Customer 360 view
- Broker Advisor model
- OmniStudio components
- FlexCards
- OmniScripts
- User experience enhancement
- Business process streamlining
- Data Raptors
- Integration Procedures
- Software Development Life Cycle (SDLC)
- Requirement engineering
- Architecture design
- Deployment
- Maintenance
- Multi-tier applications
- Web-based applications
- Object-oriented applications
- Apex Triggers
- Apex classes
- Visualforce pages
- Web services
- Aura Components
- Lightning Web Components (LWC)
- Salesforce CPQ
- Price rules
- Product rules
- Pricing methods
- REST API
- SOAP API
- Bulk API
- Streaming API
- Sharing models
- Security models
- SFDC configurations
- Custom fields
- Custom objects
- Validation Rules
- Workflows
- Approval processes
- Process builder
- Lightning App Builder
- CTI Integrations
- SOQL
- SOSL
- Salesforce deployment methodologies
- Change sets
- Scratch Orgs
- Ant
- Copado
- Packaged Deployments
Certification
- Salesforce Application Architect
- Salesforce Certified Data Architecture and Management Designer
- Salesforce Certified Sharing and Visibility Designer
- Salesforce Certified Platform Developer I
- Salesforce Certified App Builder
- Salesforce System Architect
- Salesforce Certified Development Lifecycle and Deployment Designer
- Salesforce Certified Identity and Access Management Designer
- Salesforce Certified Integration Architecture Designer
- Salesforce Sales Cloud Consultant
- Salesforce Service Cloud Consultant
- Salesforce Platform Developer II
- Salesforce Administrator
- Omni studio consultant
- Financial Services Cloud Process Automation Accredited
- Process Automation Accredited Professional
- Consumer Goods Cloud
Languages
English
Professional
Timeline
Salesforce Solution/Technical Architect
Realtor.com
11.2023 - Current
Salesforce Solution/Technical Architect
MasterPet
07.2023 - 09.2023
Salesforce Solution/Technical Architect
Sealink
01.2023 - 11.2023
Salesforce Technical Lead
Lendi Group
09.2022 - 12.2022
Salesforce Solution/Technical Architect
Belle Properties
04.2022 - 09.2022
Salesforce Solution/Technical Architect
Centuria
04.2022 - 09.2022
Salesforce Solution/Technical Lead
AMP
11.2021 - 04.2022
Salesforce Technical Lead
DFAT
11.2020 - 11.2021
Salesforce Technical Lead
Worksafe Victoria
07.2020 - 11.2020
Senior Salesforce Developer
Macquarie
01.2016 - 04.2020
Salesforce Developer
Brocade Communications
04.2015 - 12.2015
Salesforce.com Developer
Blackberry
01.2015 - 04.2015
Salesforce Developer
CA Technologies
03.2013 - 12.2014
Salesforce Developer
GE Aviation
11.2012 - 02.2013
Salesforce Developer
GE Transportation
01.2010 - 10.2012
Master of Computer Applications - Information And Computer Systems
Vasavi College of Engineering
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