Managed entire project lifecycle, ensuring timely and budget-compliant delivery.
Led, coached, and mentored a team of Associates and Business Analysts, fostering professional growth.
Applied analytical skills to dissect complex business problems, providing actionable solutions.
Established and maintained robust client relationships, ensuring satisfaction and long-term engagements.
Possessed in-depth understanding of the client's industry and broader business landscape.
Effectively communicated ideas and findings, adapting to diverse audience needs.
Adhered to Saras’ values and maintained the highest professional standards.
Identified new opportunities, fostering existing client relationships for continuous revenue growth.
Ensured high client satisfaction, resulting in repeat engagements and enduring relationships.
Defined clear roles, set SMART goals, and objectively evaluated team members' performance.
Collaborated effectively with diverse teams to achieve common objectives.
Supported organizational initiatives including hiring and training for enhanced team capabilities.
Demonstrated agility in adapting to changing requirements, ensuring seamless project execution.
Showcased the capability to own and manage a $1 Million P&L.
- Established process controls, recommend revision of SOP's world wide and ensure alignment with business goals.
- Built and scaled system-level solutions that have metric impact; driving adoption of solutions across teams for a team size of 60 auditors
- Performed data analysis on trends observed and recommend solutions to the product pages and SOP's for better seller experience
- Collaborated with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust.
- Performed high level failure (error) investigations which are operational investigations identified the root cause and proposed revision's in SOP's which are adhered by investigator team across globe.
- Established key reporting/MIS for functional areas & published well-structured and detail oriented reports in a clear, concise and audience-specific format for better impact
- Ability to effectively lead a small team of 15, ensuring career coaching
- Proposed continuous improvement and contribute to COE (Correction of Error) process by documenting any issues/RCAs/action planning in functional area and own specific action items
- Demonstrated the ability to dive deep into a problem, performs ‘root cause analysis,’ and identifies constraints to recommend a solution.
- Manage operations, perform capacity and resourcing analysis and provide staffing recommendations
- Interacts with multiple stakeholders to communicate on operations and represents data/metrics information and project reviews
- Strong aptitude and interest for operations
- Able to map clear process flows between systems & process & identified up-stream & down-stream data flow/technical errors
- Able to identify, prioritize and coordinate work streams as necessary including prioritizing, scheduling, time management, and meeting deadlines w.r.t keys business goals
- Results-oriented/self-directed ability to drive parallel projects in an unstructured environment.
Title : Assistant City Manager
- Heading Truebil B2B Business vertical for Delhi, Handled a team of 30+ people responsible for daily operations(Direct & Indirect reporting) . Streamlining the process & operations to increase the overall efficiency.
- Handled teams below ins B2B vertical like Procurement, Sales, Logistics, Documentation, etc. and constantly reviewing their metrics like TAT, Stock performance, Churning rate etc.
- Significantly improved all the top line metrics such as sales volumes by 3x, margins by 50-60% MOM increase, TAT'shave been reduced by 50% in relevant departments,.etc and bottom-line metrics such as churn rate, retention rate & conversion rate were also improved for the entire vertical in city level.
- Identifying the KPIs and build dashboards which would give a comprehensive picture of operations and also implementation of new operation initiatives with effective tracking system at scale for Delhi.
- Responsible for client experience, handling all the clients escalations and solving them systematically. Also accountable for cost of operations, driving efficiency and productivity to drive lean operations.
- Managed over 1Cr+ per month & responsible for the P&L for the entire vertical.
- Maintaining and reporting monthly/Weekly/Daily KPIs with key learnings.
Title : Founder
- Governed and presided over Go-to-Market Strategy, vendors & buyers on-boarding process, initiating strategic partnerships and end-end organizational growth along with E-commerce App & SAAS CRM for both vendors & Buyers.
- Generated revenue of 1+ crore in 16-18 months of operations and audited the P&L and cash flows.
Growth:
- On-boarded 100+ vendors within two months by designing strategies and system to pick and target suitable vendors.
- Diminished the product pricing by 20% than current market in all five categories through a robust vendor on-boarding process.
- Marketed, arbitrated and solicited strategic partnerships with OYO Rooms, Nestaway, Treebo Hotels, Apollo Health & Lifestyles, ISKCON, Akshyapatra & Hare Krishna foundations that generated revenue of 76 Lakhs.
- We have catered to more than 50+ retailers in all the categories in and around Hyderabad.
- Promoted, negotiated and established key partnerships with Reliance Retail which facilitated the market opportunities all over India.
- Designed and fabricated methodologies to reduce turnaround time and logistic costs by 40%.
Product & Category Management:
- Brainstormed and designed the road-map and wire-frames for product development of E-Commerce App, SAAS CRM & Internal ERP's.
- Incorporated user feedback into product design and coordinated with development team in implementing the changes.
- Curated catalogs & strategizing for each category by assessing the potential market and client requirement.
- We have 10,000+ products from across 5 categories.
- Part of the core operational team at Power Plant which is responsible for efficient , reliable and continuous power supply to the entire oil
refinery plant which consisted of 16 internal manufacturing units.
- Key in the overlooking and maintenance of Gas turbines, Steam turbines and boiler equipment.
- Managed a time size of 5 Engineers and 15 Supervisors to make sure the machinery are well maintained and operated as per RIL standards.
- Conducted training for more than 200+ blue collar workers on week to week basis about the SOP & working standards as per RIL.
National Institute of Technology, Warangal, Telangana-506004.
-Elected to General Secretary of Photography Club and led a team of 45
members.
- Elected as Additional Secretary of Indian Society of Technical Education, and
led a team of 30 members. Also responsible for collaboration with
other local chapters in the state.
- Member of Photography club and been a event Manager for several events in the technical and cultural fests in the college
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