VAMSI LAKSHMI SALLA

Project : Artemis (Asset Management system)
Client : Cisco Systems Inc
Description:
Artemis is built on the PEGA platform and is a workflow management tool, deliverable tracking system and data repository for all Cisco Asset Management – supported accounts.

• Developed and designed the Artemis workflow management tool on the PEGA platform
• Created work objects and process flows based on customer requirements
• Analyzed and fixed defects in the application
  Conducted unit testing and system testing
  Participated in the Pega implementation cycle
• Provided customer support for all users
• Generated data and reports for Tableau teams
• Trained over 100 users in different regions
• Collaborate with cross-functional teams to develop innovative and efficient solutions to complex business problems.
• Collaborate with cross-functional teams to gather requirements and provide technical solutions that align with business goals
• Reduced development time with efficient use of Pega design patterns and best practices.
• Streamlined business processes, automating tasks through Pega workflow implementation.

Project : IDMS (Integrated Dispute Management system)
Client : JP Morgan Chase Bank
Description: IDMS is dispute and Fraud Related claims to get detailed Transaction List when an Account card Holder VISA or Master card Holder has made a Transaction and to perform a Chargeback or Arbitrations and Compliance

• Improved software functionality by developing and implementing Pega-based solutions.
• Enhanced application performance by optimizing Pega code and system configurations.
• Streamlined business processes, automating tasks through Pega workflow implementation.
• Ensured high-quality deliverables by following Agile methodologies and participating in Scrum meetings.
• Operated Agile development environments focused on frequent iterative releases and integration of user feedback.
• Mapped functional client requirements to Pega software by translating functionality into complex user stories.

Project : Coverage Review Claims (Coverage 360)
Client : Express Scripts formerly MEDCO
Description: Claims are the heart for Well point Carriers in Coverage Review Platform for North America. It is mainly for Pharmacy Benefit Service where we can get the detailed claim history for each member and Patient.

• Improved software functionality by developing and implementing Pega-based solutions.
• Enhanced application performance by optimizing Pega code and system configurations.
• Collaborated with cross-functional teams for seamless integration of Pega applications into existing systems.
• Streamlined business processes, automating tasks through Pega workflow implementation.
• Worked on UI,Flows,Integrations like Connect-SOAP
• Worked on Pega version 6
• Worked on Claims history.

Project: Stat Tax Tracker
Client: GE Energy – Tax
Description: Stat Tax Tracker is a system which is used to track the audit filing of an Entity within GE Energy business.This application is used to track the deliverable status of each audit filing. While tracking, STC can raise leadership issues if any deliverable is pending and can send correspondence to the user with whom the task is pending. Case will be tracked and processed towards resolved status based on the Meta data.

• Contributed to the successful completion of projects within budget and on schedule through effective communication and collaboration with team members.
• Managed change requests efficiently, updating system specifications as needed to meet evolving business requirements.
• Maintained up-to-date documentation for all project phases, ensuring smooth handover to support teams upon completion.
• Worked extensively on developing UI,Flows.
• Worked on Case Management Framework by creating Parent & child cases
• Worked on SLA's,Functions like add to date
• Worked on upgrade from legacy system to New version of Pega