Van D. Carroll MSN RN MBA HCM

Dynamic healthcare leader with a proven track record at TTI Home Health in enhancing clinical operations and driving quality improvement initiatives. Expertise in regulatory compliance and interdisciplinary collaboration supports the development of innovative strategies that elevate patient care outcomes. Proficient in home infusion therapy and team management, fostering environments that prioritize patient-centered care. Career goals include further advancing healthcare quality and operational excellence.

• Provided care to patients with memory impairment, including those with Alzheimer’s Disease, dementia, and other multiple chronic comorbidities.
• Proficient in mental health practices, familiar with geropsychiatric diagnosis and treatment as well as other psychological disorders and addiction.
• Experienced in providing palliative care and advanced illness management.
• Provided care to patients who have cancer, Parkinson’s disease, AIDS, multiple sclerosis (MS), amyotrophic lateral sclerosis (ALS), and to patients who have had a cerebrovascular accident (CVA).
• Knowledgeable in emergency and med-surg nursing, pain management, oncology, radiology, post-anesthesia care, conscious sedation, correctional medicine, occupational health, home infusion therapies, and so forth.

• Developed cost containment and increased operating income through appropriate capture of billable services and supplies and appropriate levels of clinical staffing for patient care.
• Initiated studies to evaluate effectiveness of services in relation to their objectives and costs.

• Director of Clinical Services, TTI Home Health, 10/01/24, Present, Specific to patients with neurologic disorders., Improve agency organization and operation through innovative strategies and exceptional leadership., Expand the Specialty Pharmacy Program to provide home infusion of specialty medications to a diverse population., Enhance clinical operations through connecting experienced clinicians, allowing for more varied services.
• Hospice Clinical Manager, Allheal Home Health Inc., 01/01/23, 10/01/24, Start-Up of Hospice division and preparation for ACHC Medicare Deeming status.
• Field Case Manager, All About Home Care, 10/01/22, 01/01/23, OASIS Nurse
• Field RN and OASIS nurse, Multiple agencies, 06/01/22, 10/01/22
• Director of Clinical Services, TTI Home Health, 01/01/22, 06/01/22, Specific to patients with neurologic disorders., Improve agency organization and operation through innovative strategies and exceptional leadership., Expand the Specialty Pharmacy Program to provide home infusion of specialty medications to a diverse population., Enhance clinical operations through connecting experienced clinicians, allowing for more varied services.
• Consultant, JCC Texas, 01/01/22, Present, Consultant for home health, hospice, and PAS., Provide consultant services for agencies in Texas., Assist in Measuring, analyzing, and facilitating improvement in clinical performance and outcomes., Identifying key clinical quality and patient safety measures., Assisting in the Promotion and the use of appropriate measures for clinical services and use the results of quality improvement activities to initiate changes in patient care practices., Assisting in the Prioritization and execution of performance improvement plans related to clinical performance., Assisting in the Performance of documentation and process analysis, identifying clinical best practices to improve processes., Assistance with the development, piloting, use, and validation of data collection methodologies and serve as a resource for developing indicators for studies and projects., Providing guidance in the formulation and development of various policies and procedures for relevant programs., Assistance in the Development and expansion of clinical capabilities and continual performance improvement within the nursing and related interdisciplinary teams coordinated efforts., Monitoring and assisting the agency with compliance in all state and federal regulations.
• Director of Clinical Services, TTI Home Health, 03/01/18, 06/01/20, Specific to patients with neurologic disorders., Improve agency organization and operation through innovative strategies and exceptional leadership., Expand the Specialty Pharmacy Program to provide home infusion of specialty medications to a diverse population., Enhance clinical operations through connecting experienced clinicians, allowing for more varied services.
• Assistant Director of Clinical Services, Brookdale Senior Living Home Health, 06/01/17, 03/01/18, Measure, analyses, and facilitate improvement in clinical performance and outcomes., Identify key clinical quality and patient safety measures., Promote the use of appropriate measures for clinical services and use the results of quality improvement activities to initiate changes in patient care practices., Prioritize and execute performance improvement plans related to clinical performance., Perform documentation and process analysis, identify clinical best practices to improve processes., Assist with the development, piloting, use, and validation of data collection methodologies and serve as a resource for developing indicators for studies and projects., Provide guidance in formulating and developing various policies and procedures for relevant programs., Develop and expand clinical capabilities and continual performance improvement within the nursing and related interdisciplinary teams coordinated efforts., Monitor and ensure the agency is in compliance with all state and federal regulations.
• Interim Director of Quality and Patient Safety, MEMORIAL HERMANN HOME HEALTH, 04/01/17, 06/01/17, Participate in performance improvement activities, maintain ongoing clinical knowledge through internal/external training programs, provide interpretation of knowledge and direction to staff., Identify clinical problem areas and documents deficiency trends in a proactive approach., Educate administrative and clinical associate staff in the correction of these deficiencies., Assist with quality improvement and Medicare compliance training program., Monitor and ensure the agency is in compliance with all state and federal regulations., Measure, analyses, and facilitate improvement in clinical performance and outcomes., Identify key clinical quality and patient safety measures., Promote the use of appropriate measures for clinical services and use the results of quality improvement activities to initiate changes in patient care practices and in the healthcare delivery system., Collaborates with the health system's clinical leadership to ensure patient safety and regulatory compliance., Preparation and coordination across the continuum for quality outcomes.
• Administrator/Nurse Manager, PREFERRED HOME HEALTH, 10/01/16, 03/01/17, Improve agency organization and operation through innovative strategies and exceptional leadership., Expand the Specialty Pharmacy Program to provide home infusion of specialty medications to a diverse population., Enhance clinical operations through connecting experienced clinicians, allowing for more varied services.
• Regional Compliance Manager, MGA HOME HEALTHCARE, 07/01/16, 10/01/16, Texas Region Evaluate and prepare agency to maintain survey readiness., Improve agency organization and operation through innovative strategies., Assess current agency operations and clinical processes, reforming them through process improvement methods.
• Site Visitor, COMMUNITY HEALTH ACCREDITATION PROGRAM (CHAP), 01/01/15, 12/31/16, Conducting surveys in Home Health facilities to determine compliance with state and federal laws, regulations, and rules., Completes survey reports listing deficiencies/violations and prepares written reports supporting the actions and remedies recommended.
• Administrator & Director of Nursing, BRIGHTSTAR CARE, Houston, TX, 01/01/13, 12/31/15, Improve agency organization and operation through innovative strategies and exceptional leadership., Expand the Personal Assistance Services (PAS) Program to provide personal care services to a diverse population., Enhance clinical operations through connecting experienced clinicians, allowing for more varied services.
• CEO Legal Nurse Consultant & Home Health Consultant, CARROLL CONSULTING SERVICES, Houston, TX, 01/01/06, 12/31/18, Started a successful consulting business, providing expertise in medical chart screening, medical records, and other facets of home health.
• Consultant, VIRTUAL HEALTHCARE CONSULTANTS, Online Network, 01/01/12, 12/31/13, Advised home health agencies nationwide to improve quality assurance and financial processes.
• Administrator & Director of Nursing, TOTAL HOME HEALTH, Houston, TX, 01/01/11, 12/31/12, Improved agency practices, following state, federal, and ACHC regulations., Assessed current agency operations and clinical processes, reforming them through process improvement methods., Ensured exceptional patient care through auditing patient charts and documentation and hiring top-performing clinicians and administrative and support personnel., Increased staff retention., Educated and supervised the documentation, coordination of care, and therapies of field and support staff.
• Agency & Contract Nurse, VARIOUS MEDICAL AND INPATIENT PSYCHIATRIC FACILITIES, Greater Houston, TX, 01/01/97, 12/31/12
• Interim Chief Clinical Officer, BEHAVIORAL HOSPITAL OF BELLAIRE, Houston, TX, 01/01/09, 12/31/09, Oversaw and supervised over 100 clinical and ancillary staff and approximately 75 PRN clinical, ancillary, and support staff., Improved patient satisfaction through education of clinical staff and staff accountability., Expanded the hospital from 46 beds to 70 beds and enhanced the Partial Hospital Program (PHP).
• Interim Administrator & Director of Nursing, CONTRACTED HOME HEALTH, Houston, TX, 01/01/03, 12/31/09, Reformed agency operations and clinical practices through effective supervision, support, and education to staff., Performed audits of patient charts to ensure they meet regulatory standards.
• RN Administrator & House Supervisor, DOCTORS HOSPITAL, Houston, TX, 01/01/02, 12/31/03
• Charge RN, Emergency Department, CHRISTUS ST. CATHERINE HOSPITAL, Katy, TX, 01/01/00, 12/31/01
• Staff RN, Intermediate Care Unit, BAYSHORE MEDICAL CENTER, Pasadena, TX, 01/01/96, 12/31/97

• National Council of Certified Dementia Practitioners
• Parkinson’s Foundation Ambassador
• Texas Home Health Administrator: Texas Department of Health and Human Services
• Texas Home Health Director of Nursing: Texas Department of Health and Human Services
• Texas Association for Home Care and Hospice Medicare / Medicaid and Clinical Committees
• Course in Advance Trauma Nursing (CATN II): Emergency Nurses Association
• National Institutes of Health Stroke Scale Certification
• PICC, Midline, Medline Certified
• Infusion Nurse Society
• Emergency Nurses Association
• American Heart Association
• Texas Association for Home Care and Hospice

• Developed processes to hire and train all department staff, emphasizing the maintenance of competency.
• Mentored and trained nursing staff, creating professional and collaborative nursing teams.
• Evaluated individual performance of team members, which include written annual performance appraisals and performance improvement plans.

• Improved agency operations and clinical practices in multiple healthcare facilities, resolving compliance issues, improving patient care and satisfaction, and providing staff education and support.
• Implemented new program models that support the vision of the organization and long-term strategic plans.
• Established programs and clinical pathways in geriatric chronic disease collaboration and management.
• Holistic focus on agency operations, in addition to clinical operations.
• Developed home health policy and procedure manuals, hospice policy and procedure manuals, and plans of correction for multiple healthcare practices, following the state, federal, TJC, DADS, ACHC and CHAP standards.

• Certified Dementia Practitioner (CDP)
• Certified Alzheimer's Disease and Dementia Care Trainer (CADDCT)
• Parkinson's Foundation Ambassador
• Lean Six Sigma Healthcare Green Belt
• Certified and Ordained Crisis Chaplain