Van Derickson
North Highlands,CA
Summary
Reliable and personable professional seeking a front office position with a dental office. I have strong customer service skills,real-world problem solving, and a calm, respectful approach to working with patients. Committed to professionalism, consistency, and continued personal growth.
Overview
2019
2019
years of professional experience
Work History
Independent Construction Work 10+years
Various Locations
Sacramento, CA
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales and Customer Service Roles
Various Positions
Sacramento, CA
- Built rapport with customers to understand needs and provide solutions
- Handled cash transactions and maintained accuracy using POS systems
- Managed high volume interactions while maintaining professionalism
- Resolved customer concerns calmly and effectively.
- Utilized Microsoft Office for reporting and customer tracking.
Construction Laborer (On the Books)
Various Locations
Sacramento & San Francisco CA
- Operated hand tools and heavy machinery to assist in construction tasks.
- Maintained clean and organized job sites, ensuring safety protocols were followed.
- Assisted skilled tradespeople with installations and repairs on various projects.
- Loaded and unloaded materials, ensuring proper handling to prevent damage.
Receptionist Administrator/Site Safety Manager
Titan Metal Products Inc./Debbie Tantarelli, Regional Manager/Mobile 916-612-1948
Sacramento, CA
01.2015 - 10.2018
- Managed front desk operations and ensured efficient visitor check-in processes.
- Coordinated appointment scheduling for multiple departments, optimizing staff availability.
- Processed incoming calls and directed inquiries to appropriate personnel effectively.
- Retrieved Architectural Plans, spec, and addendums for estimators.
- Researched and gave monthly safety reports (OSHA Required) to welding crew.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Skills
- Friendly, positive attitude
- Teamwork & Collaboration
- Customer Service & Client Relations
- Problem-solving & Communication
- Scheduling and Organization
- Proficient with POS (Point of Sale) Systems
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Conflict Resolution
- Sales Experience and Upselling
Timeline
Receptionist Administrator/Site Safety Manager
Titan Metal Products Inc./Debbie Tantarelli, Regional Manager/Mobile 916-612-1948
01.2015 - 10.2018
Independent Construction Work 10+years
Various Locations
Sales and Customer Service Roles
Various Positions
Construction Laborer (On the Books)
Various Locations