Van Heath
Benton,AR
Summary
- I have a valid Arkansas driver's license
- I have 12+ years retail management experience
- I'm a former Sheriffs Deputy
Overview
14
14
years of professional experience
Work History
District Manager
Little Rock BHT Investment Company
06.2022 - Current
- Communicate updates regarding changes in corporate policies or procedures down through store level employees
- Develop and implement district-wide sales strategies to increase revenue and market share
- Conduct regular store visits to ensure compliance with company policies, standards, and regulations
- Conduct Cash and Inventory Audits
- Conduct safety and compliance checks
- Evaluate sites and implement anti-high shrink measures
- Conduct P&L reviews and make adjustments as necessary
- Work closely with our DSD vendor partners
- Manage all personnel matters within the district including recruitment, onboarding, performance reviews, disciplinary actions
- Resolve customer complaints quickly and effectively while maintaining a high level of customer service satisfaction
- Monitor local market conditions to determine competitive trends and adjust strategies accordingly
- Ensure that all stores met their monthly targets by providing guidance and support as needed.
District Manager in Training
North Little Rock
01.2022 - 06.2022
- Conducted orientation and training sessions for new employees
- Developed district plans to meet sales goals and objectives
- Monitored store performance, analyzed data, and developed strategies to improve operations
- Evaluated staff performance and provided feedback on areas of improvement
- Identified customer service issues in stores and implemented corrective action plans
- Met regularly with store managers to discuss business opportunities and challenges.
Store Manager
North Little Rock
06.2016 - 01.2022
- Conducted daily store operations, including opening and closing procedures and cash handling
- Monitored inventory levels and placed orders to restock shelves
- Developed strategies to maximize sales and profitability
- Resolved customer complaints in a timely manner
- Recruited, trained, and supervised new employees
- Analyzed financial data to identify areas of improvement
- Maintained accurate records of employee performance reviews
- Created weekly work schedules for store personnel
- Performed regular price checks to ensure competitive pricing.
Assistant Store Manager
Walmart Stores, INC
11.2010 - 06.2016
- Managed the day-to-day operations of the store, including customer service, inventory management, and staff scheduling
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours
- Ensured compliance with all safety regulations throughout the store premises
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development
- Provided leadership support during peak business hours by motivating staff members to meet targets
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary
- Organized weekly meetings with department heads to review progress on key objectives
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Education
Business Management -
Pulaski Technical College
Little Rock, Ar01.2015
High School Diploma -
Benton High School
Benron, Ar05.1995
Skills
- Customer Service
- Business Planning
- Strategic Planning
- Sales Reporting
- Vendor Management
- Employee Scheduling
- Business Administration
- Staff Management
- Team Development
- District Standards
- Business Growth Opportunities
- Budgeting Skills
- Conflict Management
- Operational Oversight
- P&L Responsibility
- Account and Territory Management
- Resource Deployment
- Client Relationship-Building
- Policies and Procedures
- Performance Tracking and Evaluations
- Corporate Promotions
- Operations Management
- Group Presentations
- Performance Oversight
- Location Auditing
- Asset Protection
- Action Plans
- Budget Administration
Timeline
District Manager
Little Rock BHT Investment Company
06.2022 - Current
District Manager in Training
North Little Rock
01.2022 - 06.2022
Store Manager
North Little Rock
06.2016 - 01.2022
Assistant Store Manager
Walmart Stores, INC
11.2010 - 06.2016
Business Management -
Pulaski Technical College
High School Diploma -
Benton High School