Summary
Overview
Work History
Education
Skills
Timeline
Generic

Van Heath

Benton,AR

Summary

  • I have a valid Arkansas driver's license
  • I have 12+ years retail management experience
  • I'm a former Sheriffs Deputy

Overview

14
14
years of professional experience

Work History

District Manager

Little Rock BHT Investment Company
06.2022 - Current
  • Communicate updates regarding changes in corporate policies or procedures down through store level employees
  • Develop and implement district-wide sales strategies to increase revenue and market share
  • Conduct regular store visits to ensure compliance with company policies, standards, and regulations
  • Conduct Cash and Inventory Audits
  • Conduct safety and compliance checks
  • Evaluate sites and implement anti-high shrink measures
  • Conduct P&L reviews and make adjustments as necessary
  • Work closely with our DSD vendor partners
  • Manage all personnel matters within the district including recruitment, onboarding, performance reviews, disciplinary actions
  • Resolve customer complaints quickly and effectively while maintaining a high level of customer service satisfaction
  • Monitor local market conditions to determine competitive trends and adjust strategies accordingly
  • Ensure that all stores met their monthly targets by providing guidance and support as needed.

District Manager in Training

North Little Rock
01.2022 - 06.2022
  • Conducted orientation and training sessions for new employees
  • Developed district plans to meet sales goals and objectives
  • Monitored store performance, analyzed data, and developed strategies to improve operations
  • Evaluated staff performance and provided feedback on areas of improvement
  • Identified customer service issues in stores and implemented corrective action plans
  • Met regularly with store managers to discuss business opportunities and challenges.

Store Manager

North Little Rock
06.2016 - 01.2022
  • Conducted daily store operations, including opening and closing procedures and cash handling
  • Monitored inventory levels and placed orders to restock shelves
  • Developed strategies to maximize sales and profitability
  • Resolved customer complaints in a timely manner
  • Recruited, trained, and supervised new employees
  • Analyzed financial data to identify areas of improvement
  • Maintained accurate records of employee performance reviews
  • Created weekly work schedules for store personnel
  • Performed regular price checks to ensure competitive pricing.

Assistant Store Manager

Walmart Stores, INC
11.2010 - 06.2016
  • Managed the day-to-day operations of the store, including customer service, inventory management, and staff scheduling
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours
  • Ensured compliance with all safety regulations throughout the store premises
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development
  • Provided leadership support during peak business hours by motivating staff members to meet targets
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary
  • Organized weekly meetings with department heads to review progress on key objectives
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.

Education

Business Management -

Pulaski Technical College
Little Rock, Ar
01.2015

High School Diploma -

Benton High School
Benron, Ar
05.1995

Skills

  • Customer Service
  • Business Planning
  • Strategic Planning
  • Sales Reporting
  • Vendor Management
  • Employee Scheduling
  • Business Administration
  • Staff Management
  • Team Development
  • District Standards
  • Business Growth Opportunities
  • Budgeting Skills
  • Conflict Management
  • Operational Oversight
  • P&L Responsibility
  • Account and Territory Management
  • Resource Deployment
  • Client Relationship-Building
  • Policies and Procedures
  • Performance Tracking and Evaluations
  • Corporate Promotions
  • Operations Management
  • Group Presentations
  • Performance Oversight
  • Location Auditing
  • Asset Protection
  • Action Plans
  • Budget Administration

Timeline

District Manager

Little Rock BHT Investment Company
06.2022 - Current

District Manager in Training

North Little Rock
01.2022 - 06.2022

Store Manager

North Little Rock
06.2016 - 01.2022

Assistant Store Manager

Walmart Stores, INC
11.2010 - 06.2016

Business Management -

Pulaski Technical College

High School Diploma -

Benton High School

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Van Heath