Van Le
Tukwila,WA
Summary
Detail-oriented professional with strong customer service skills. Experienced in maintaining safe and clean environments while ensuring guest satisfaction. Committed to delivering high-quality support in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Houseman banquet
Doubletree By Hilton
Tukwila, WA
06.2024 - Current
- Assisted in setting up meeting spaces for events or conferences.
- Ensured that all public areas were presentable at all times.
- Arranged tables and chairs according to event specifications for optimal guest experience.
- Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Communicated effectively with other departments such as front desk or engineering teams if needed.
- Collaborated with team members to ensure timely completion of cleaning tasks and maintenance of public areas.
- Responded promptly to guest inquiries and requests regarding housekeeping needs.
- Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
- Provided assistance with moving furniture or heavy objects when necessary.
Shuttle Driver
Doubletree By Hilton
tukwila, WA
04.2024 - Current
- Maintained safe driving habits to protect property and general public on roadways.
- Observed traffic laws and followed established routes and schedules.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Greeted guests, helped customers enter and exit shuttle and loaded and unloaded luggage.
- Provided friendly customer service while interacting with passengers in person and on the phone.
- Answered questions and provided insight into local attractions and facility amenities.
- Followed regular schedule of pickups for individual customers and groups.
- Notified dispatch of delays due to traffic or other conditions.
- Maintained a clean interior of the vehicle by vacuuming, wiping surfaces, and replenishing supplies as needed.
- Collaborated with team members to ensure timely shuttle service and enhance passenger experience.
Kitchen Cook
Hilton Seattle Airport & Conference Center
SeaTac, Washington
04.2022 - Current
- Followed health and safety standards when handling food items.
- Prepared salads, appetizers and cold dishes according to recipes.
- Executed proper techniques when preparing menu item ingredients.
- Ensured that all dishes were prepared quickly while still maintaining high quality standards.
- Prioritized tasks effectively to meet kitchen demands during peak service hours.
- Assisted in training new cooks on proper methods of preparing meals.
- Collaborated with kitchen staff to ensure efficient workflow and timely meal preparation.
- Reviewed recipes to determine exact measurements and ingredients to create dishes.
- Monitored quality of ingredients used in the preparation of food items.
- Collaborated with team to develop seasonal menus that highlight local ingredients and culinary trends.
Education
GED -
Netspace Culinary Arts School
Ho Chi Minh03-2018
High School Diploma -
Ho Chi Minh City
Viet Nam 03-2017
Skills
- Event setup
- Room maintenance
- Safety standards
- Kitchen operations
- Food preparation
- Customer service
Languages
English
Professional
Certification
wasington food
Timeline
Houseman banquet
Doubletree By Hilton
06.2024 - Current
Shuttle Driver
Doubletree By Hilton
04.2024 - Current
Kitchen Cook
Hilton Seattle Airport & Conference Center
04.2022 - Current
GED -
Netspace Culinary Arts School
High School Diploma -
Ho Chi Minh City