Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Van Nguyen

Cuyahoga Falls,OH

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

15
15
years of professional experience

Work History

Assistant Managing Manicurist

Fabuleux Nail Spa
10.2018 - Current
  • Managed salon operations during peak hours, ensuring smooth workflow and timely completion of tasks by all staff members.
  • Boosted staff morale by recognizing their hard work and accomplishments, fostering a positive work environment that encouraged high-quality performance.
  • Practiced highest standards of sanitation and sterilization of salon equipment.
  • Provided clients with advice and education on best nail care practices.
  • Resolved customer complaints promptly and professionally, maintaining positive relationships with clients to encourage repeat business.
  • Established effective communication channels between team members, fostering a collaborative work environment that promoted continuous learning.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Oversaw schedule to manage appointments of new and existing clients.

Professional Manicurist

Nail And Co
08.2009 - 10.2018
  • Contributed positively to the salon''s reputation by consistently receiving positive reviews from clients both in-person and online.
  • Communicated effectively with management concerning important customer issues.
  • Educated clients on proper nail care techniques, promoting healthier nails and overall satisfaction with services rendered.
  • Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
  • Grew repeat client base through effective marketing and customer service.
  • Maintained clean and orderly work area, disinfecting tools, wiping down surfaces and organizing supplies daily.

Intern

The Salvation Army
10.2013 - 12.2013
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gathered, organized and input information into digital database.
  • Assisted in physically counting cash recieved through donation.

Education

Bachelors of Business Administration - Accounting

Kent State University
Kent, Ohio
12.2017

Skills

  • Fast Learner
  • Operations Support
  • Scheduling
  • Multitasking and Organization
  • Computer Skills
  • Goal-oriented mindset
  • Team Collaboration
  • Interpersonal and Social Skills
  • Telephone Etiquette
  • Attention to Detail
  • Problem-Solving

Languages

Vietnamese
Limited Working

Timeline

Assistant Managing Manicurist

Fabuleux Nail Spa
10.2018 - Current

Intern

The Salvation Army
10.2013 - 12.2013

Professional Manicurist

Nail And Co
08.2009 - 10.2018

Bachelors of Business Administration - Accounting

Kent State University

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Van Nguyen