Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Van Temple

Edgewood

Summary

Dynamic Assistant Restaurant General Manager with a proven track record at Duke's Travel Plaza, excelling in operational efficiency and customer service. Expert in budgeting and financial management, I streamlined staff scheduling, enhancing service quality while reducing labor costs. Recognized for resolving customer issues promptly, fostering loyalty and positive experiences.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Assistant Restaurant General Manager

Duke's Travel Plaza
07.2019 - Current
  • Manage daily, weekly and monthly financial tracking using Excel.
  • Handle check writing, payroll submission and cash deposits.
  • Oversee inventory management and coordinate truck ordering.
  • Conduct interviews, hiring, onboarding, and training of staff.
  • Develop and maintain employee schedules to meet business needs.
  • Ensure smooth day to day operations while supporting senior management.

Assistant Restaurant General Manager

SUBWAY®Restaurants
2018 - 07.2019
  • Improved customer satisfaction by addressing and resolving customer complaints promptly and professionally.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Implemented cross-training initiatives among team members which increased flexibility in staffing and improved overall service delivery.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.

Shift Manager

Pizza Hut
2016 - 2018
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Assistant Restaurant General Manager

SUBWAY®Restaurants
2013 - 2017
  • Ensure smooth day to day operations while supporting senior management.
  • Maintained a clean and inviting atmosphere within the restaurant by implementing strict cleanliness standards for both staff members and the dining area itself.
  • Supervised all areas of restaurant to keep it clean and well-maintained.

Assistant Restaurant General Manager

Taco Bell / KFC
2008 - 2013
  • Streamlined operations by implementing efficient staff scheduling, reducing labor costs while maintaining service quality.
  • Established rapport with regular customers through personalized service experiences, encouraging loyalty visits and positive word-of-mouth referrals from satisfied guests.
  • Collaborated with General Manager to develop strategic plans for business growth in alignment with company objectives.
  • Facilitated effective communication between front-of-house and back-of-house teams, fostering a collaborative work environment that led to smoother operations.
  • Evaluated employee performance using established metrics during regular evaluations, identifying opportunities for professional growth or necessary corrective action when warranted.

Education

GED -

TVCC
Athens, Texas
01-2008

Skills

  • Operational efficiency
  • POS system
  • Budgeting and financial management
  • Performance improvement
  • Budget administration
  • Customer service
  • Problem-solving
  • Time management
  • Reliable and responsible

Certification

  • Hotel & Restaurant Management Training - 2019

Timeline

Assistant Restaurant General Manager

Duke's Travel Plaza
07.2019 - Current

Assistant Restaurant General Manager

SUBWAY®Restaurants
2018 - 07.2019

Shift Manager

Pizza Hut
2016 - 2018

Assistant Restaurant General Manager

SUBWAY®Restaurants
2013 - 2017

Assistant Restaurant General Manager

Taco Bell / KFC
2008 - 2013

GED -

TVCC

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