Van Tran
Castleberry
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
23
23
years of professional experience
Work History
Property Manager
Fitch Irick, Inc
Charlotte
07.2018 - Current
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Processed evictions when necessary in accordance with state laws and procedures.
- Managed all maintenance requests from tenants in a timely manner.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Drafted and monitored budgets for overall maintenance and operations.
Co-Owner
Thifault Exteriors, LLC
Alpharetta
02.2009 - 07.2015
- Developed and implemented marketing strategies to attract new customers.
- Monitored expenses closely to stay within allocated budgets for each project and initiative.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Established policies and procedures to ensure compliance with local, state, and federal regulations.
- Established and maintained relationships with suppliers and vendors to secure favorable terms and ensure supply chain reliability.
- Reviewed and approved contracts and agreements to protect company interests and ensure compliance with regulations.
- Ensured that all safety protocols were followed at all times within the workplace.
Property Manager
Bay Vista Apartments
Daphne
01.2002 - 07.2005
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Processed evictions when necessary in accordance with state laws and procedures.
- Drafted and monitored budgets for overall maintenance and operations.
- Completed lease applications and verifications, notifying prospects of results.
- Prepared detailed budgets and financial reports for properties.
Education
High School Diploma -
T. R. Miller
Brewton05-1993
Marketing Major
University of South Alabama 1995-1999
Mobile, ALSkills
- Customer service
- Team collaboration
- Regulatory compliance
- Effective communication
- Leasing operations
- Property inspections
- Rent collection
- Tenant relations
- Lease renewals
- Eviction procedures
- Work order monitoring
- Maintenance scheduling
- Multi-family property management
Languages
English
Professional
Chinese (Cantonese)
Professional
Timeline
Property Manager
Fitch Irick, Inc
07.2018 - Current
Co-Owner
Thifault Exteriors, LLC
02.2009 - 07.2015
Property Manager
Bay Vista Apartments
01.2002 - 07.2005
High School Diploma -
T. R. Miller
Marketing Major
University of South Alabama 1995-1999
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