Summary
Overview
Work History
Education
Skills
Professionalattributes
Certification
Notableaccomplishments
Keymanagementareas
Timeline
Generic
Van W. Gardner II

Van W. Gardner II

Decatur,TX

Summary

Highly motivated and results-driven professional with extensive experience in managing and mentoring operational departments. Accomplished senior operations management professional and former U.S. Army officer with nearly 23 years of comprehensive experience in business operations. Proven track record of enhancing profitability, improving performance, and fostering productivity in fast-paced and highly competitive environments. Strong background in retail management, adept at overseeing night operations and ensuring optimal store performance. Skilled in team collaboration, problem-solving, and driving results. Known for flexibility in dynamic environments and a committed approach to achieving objectives. Proficient in inventory management, staff supervision, and customer service excellence.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Assistant Manager

Kroger
12.2020 - Current
  • Directed daily operations and staff development initiatives to surpass sales and profitability targets.
  • Ensured a clean, safe, and organized store environment to enhance the overall customer experience.
  • Cultivated strong relationships with staff, promoting a positive and collaborative workplace culture.
  • Managed and mentored a team to uphold high standards of customer service, safety, and operational efficiency.
  • Led initiatives to boost productivity, improve inventory management, and ensure compliance with regulations.
  • Oversaw daily operations to achieve performance, quality, and service benchmarks.
  • Provided hands-on customer support, assessing needs and staying informed about consumer preferences.
  • Managed inventory levels to reduce stockouts while controlling overhead costs.
  • Drove repeat business through outstanding customer service.
  • Participated in recruiting, interviewing, hiring, and onboarding processes to maintain optimal staffing levels.
  • Collaborated with the management team to formulate strategic plans for business growth and improvement.

Store Manager

WinCo Foods
08.2016 - 12.2020
  • Oversee daily store operations with gross sales revenue of $83-100M, managing a team of 150 hourly employees and 30 departments
  • Collaborate with staff to achieve sales and profit goals, while ensuring compliance with safety and operational standards
  • Analyze performance reports to identify root causes of issues and implement effective solutions
  • Manage a $10M perpetual inventory flow, ensuring accuracy in merchandising and pricing
  • Develop and execute budgets aligned with strategic business needs and community trends
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Co-Manager

Walmart Stores, Inc.
06.2012 - 06.2017
  • Directed daily operations of stores with gross sales revenue of 100M+, leading a team of 12 salaried managers and over 500 hourly employees across multiple locations
  • Managed departmental budgets and performance metrics, ensuring operational compliance and safety controls
  • Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
  • Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Performed regular reviews assessing each employee's performance and developed improvement plans.

Assistant Manager

Walmart Stores, Inc.
06.2012 - 08.2012
  • Supported the store manager in daily operations, focusing on team development and achieving financial performance goals

Human Intelligence Collector

United States Army
09.2007 - 05.2012
  • Conducted intelligence operations and training, providing critical insights for decision-making in support of joint special operations

Assistant Manager

Walmart Stores, Inc.
05.2003 - 09.2007

Assistant Manager

Lowe’s Home Improvement
04.2002 - 05.2003

Education

Bachelor of Arts - History

Texas A&M University
College Station, TX
06-2002

Skills

  • Process Improvement & Controls
  • Team Leadership & Development
  • Strategic Planning & Execution
  • Compliance & Safety Management
  • Budgeting & Financial Analysis
  • Operational Efficiency & Inventory Control
  • Interdepartmental Collaboration
  • Goals and performance
  • Employee Coaching
  • Inventory counting
  • Business development and planning
  • Performance Evaluations
  • Cost Control
  • Motivational Techniques

Professionalattributes

  • Comprehensive experience managing multiple activities of varying complexity with conflicting priorities involving cross functional teams, aggressive time constraints, and challenging markets/economic conditions.
  • Strong analytical and management skills, leadership qualities, and solid technical communication abilities.
  • Proven top performer, with a reputation for strong sales management qualified by mature, prudent business skills and sound judgment.
  • Demonstrates professional reliability, highly self-motivated with the ability to assume increased levels of responsibility, anticipates and meets needs to achieve outstanding results.
  • Articulate, diplomatic, persuasive; easily establishes rapport and credibility with people at all levels, works well with people from a variety of backgrounds and cultures.
  • Accomplished Food and General Merchandising Professional; marketing, inventory flow and daily operations.
  • Exceeding Profit and Operational goals, gaining market share in a highly competitive retail environment.

Certification

  • Top Secret, SCI Clearance
  • The Reid Technique of Interviewing and Interrogation Certification
  • Department of Defense Interrogation Certification

Notableaccomplishments

  • Decorated Veteran and recipient of numerous commendations and awards including:
  • Non-Commissioned Officer Professional Development Ribbon, 03/01/11
  • Army Commendation Medal, 09/01/10
  • Army Good Conduct Medal, 09/01/10
  • Global War on Terrorism Service Medal, 09/01/09
  • Overseas Service Medal, 09/01/09
  • Iraqi Campaign Medal with Campaign Star, 09/01/09
  • National Defense Service Medal, 09/01/07
  • Army Service Ribbon, 09/01/07

Keymanagementareas

  • Process Improvement/Processes & Controls
  • Staffing Development & Performance
  • Interdepartmental Management
  • Team Building/Leadership & Training
  • Interrogations/ Deception Detection
  • Strategic Planning & Scheduling
  • Interpreting Intelligence Information
  • Policies & Procedures, Compliance
  • Time & Task Management
  • Prioritizing & Delegating Tasks
  • Identifying Growth Opportunities
  • Maximizing Productivity

Timeline

Assistant Manager

Kroger
12.2020 - Current

Store Manager

WinCo Foods
08.2016 - 12.2020

Co-Manager

Walmart Stores, Inc.
06.2012 - 06.2017

Assistant Manager

Walmart Stores, Inc.
06.2012 - 08.2012

Human Intelligence Collector

United States Army
09.2007 - 05.2012

Assistant Manager

Walmart Stores, Inc.
05.2003 - 09.2007

Assistant Manager

Lowe’s Home Improvement
04.2002 - 05.2003

Bachelor of Arts - History

Texas A&M University
Van W. Gardner II