Vanajah Jenkins
Fort Myers
Summary
Dynamic professional with a proven track record at Radiology Regional, excelling in patient care and communication. Skilled in scheduling processes and boosting customer satisfaction through exceptional service. Strong organizational skills and a commitment to professionalism ensure efficient operations and positive experiences for patients and families alike.
Overview
7
7
years of professional experience
Work History
Radiology Scheduler
Radiology Regional
Fort Myers
08.2025 - Current
- Scheduled patient appointments efficiently using advanced scheduling software.
- Communicated effectively with patients regarding preparation and procedures.
- Maintained accurate records of appointments and patient information.
- Assisted in resolving scheduling conflicts to optimize clinic operations.
- Provided exceptional customer service to enhance patient experience and satisfaction.
- Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds and MRIs for patients.
Counselor
YMCA South Florida
Fort Myers
03.2024 - 12.2025
- Demonstrated exceptional customer service by addressing parent inquiries and resolving issues promptly and professionally.
- Maintained regular communication with parents to update them on administrative matters, event scheduling, and student progress.
- Assisted with check-in and check-out procedures to maintain smooth operations.
- Supervised groups of campers to share unique experiences, talents and skills.
- Engaged children in arts and crafts, singing, sports, games and field trips.
Program Coordinator
GSWCF
Tampa
06.2024 - 03.2025
- Accurately input and organize customer databases, ensuring data integrity and security.
- Managed and updated contact records while maintaining client confidentiality.
- Utilized database software (e.g., Excel, Access, Salesforce) to categorize and retrieve relevant information efficiently.
- Adhered to strict privacy and confidentiality guidelines when handling sensitive customer data.
- Ensured compliance with data protection regulations (HIPAA) in managing customer information.
- Resolved parental inquiries with professionalism, ensuring prompt issue resolution.
- Communicated regularly with parents about administrative matters and school events.
HHA
Redicare
Fort Myers
03.2023 - 10.2024
- Maintained accurate records of patient care, including activities, vital signs, medication administered, and any significant changes in the patient's health or behavior.
- Offered companionship, emotional support, and engaged patients in meaningful activities, promoting mental and emotional well-being.
- Assistance, such as wheelchairs, provides consistent support.
- Assisted with mobility by walking and exercising on a regular basis.
- Followed nutritional plans, which included purchasing ingredients from local stores to prepare optimal meals.
- Assisted patients with daily chores and errands by transporting them to appointments, cleaning their personal spaces, and purchasing supplies.
- Prepared nutritious meals according to the dietary needs and preferences of patients.
Counselor
Heights Foundation
Fort Myers
05.2020 - 06.2023
- Coordinated schedules to organize and facilitate lessons and activities.
- Evaluated program effectiveness and made adjustments based on participant feedback.
- Resolved conflicts among participants, promoting a positive and inclusive environment.
- Facilitated team-building exercises to promote cooperation among group members.
- Maintained clean and orderly facilities, following safety protocols and guidelines.
- Submitted incident reports, attendance records, and observation records.
- Used established de-escalation techniques to resolve issues immediately and calmly.
Bagger
Publix
Fort Myers
04.2019 - 06.2020
- Delivered exceptional service by assisting customers with bagging groceries, answering questions, and ensuring a positive shopping experience.
- Collaborated with team members to meet packing quotas and deadlines.
- Participated in training sessions to improve packing skills and knowledge of materials used.
- Inspected items for defects and damage before packaging to ensure quality control.
- Work in tandem with the cashier to efficiently bag all purchases.
- Greeted customers pleasantly and provided strong level of service to promote positive guest experiences.
Education
Health Sciences - Tampa
University of South Florida
Tampa07.2026
High School Diploma - Fort Myers
Canterbury
Fort Myers06.2023
Skills
- PATIENT CARE
- COMMUNICATION
- CUSTOMER SERVICE
- ORGANIZATION
- TEAMWORK
- PROBLEM SOLVING
- LEADERSHIP
- RELATIONSHIP BUILDING
- RELIABILITY
- PROFESSIONALISM
- ADMINISTRATION
Personal Information
Age: 20
Timeline
Radiology Scheduler
Radiology Regional
08.2025 - Current
Program Coordinator
GSWCF
06.2024 - 03.2025
Counselor
YMCA South Florida
03.2024 - 12.2025
HHA
Redicare
03.2023 - 10.2024
Counselor
Heights Foundation
05.2020 - 06.2023
Bagger
Publix
04.2019 - 06.2020
Health Sciences - Tampa
University of South Florida
High School Diploma - Fort Myers
Canterbury