Vanaya Trice
Griffin,GA
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 10 years of relevant work experience to the team. Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects.
Overview
13
13
years of professional experience
Work History
Caremaster Medical Center
RN
02.2019 - Current
- Coordinated patient's care by facilitating caregiver access to medical home providers and resources to meet patient needs.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Addressed bad debts in line with set protocols.
- Educated patients on importance of preventive health care and insurance coverage.
- Contacted patients on annual renewal dates to offer assistance.
- Answered phone calls and messages for 7 physician in medical facility, scheduling appointments, and handling patient inquiries.
- Registered and verified patient records before triage with most up-to-date information.
- Obtained payments from patients and scanned identification and insurance cards.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Conducted patient intake interviews, recording and documenting relevant information.
- Received and routed laboratory results to correct clinical staff members.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Prepared and processed patient referrals and transfer requests.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed office bookkeeping with insurance billing and patient payments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Processed medical insurance claims and payments.
- Assisted with medical coding and billing tasks.
- Resolved patient billing issues in line with established guidelines.
Quad Graphics
Housekeeping
02.2017 - 04.2019
- Enhanced visual appeal by designing and installing high-quality graphics for various clients.
- Developed strong relationships with clients through clear communication, professionalism, and attention to detail during all installation process.
- Optimized workflow by collaborating closely with other team members on large-scale projects.
- Increased customer satisfaction by completing graphic installations in timely manner.
- Improved project efficiency by maintaining organized workspace and inventory of materials needed for each installation.
- Checked areas for correct materials and specifications.
- Reduced material waste by accurately measuring surfaces prior to cutting and installing graphics.
- Achieved seamless graphics installations by utilizing industry-standard tools and techniques.
- Used microsoft & excel to design graphics and plan installations.
- Prioritized safety during installations by adhering to proper guidelines when using equipment such as ladders or scaffolding.
- Streamlined installation processes through meticulous planning, organization, and time management skills.
- Continuously upgraded technical skills with ongoing professional development courses in graphic design software and installation techniques.
- Worked across various locations with graphics and installation tools.
- Completed successful vinyl wrap installations for vehicles, increasing brand visibility for clients'' businesses.
- Collaborated with graphic artists.
- Visited sites before and after installations to inspect quality and operability.
- Played key role in meeting tight deadlines without compromising quality or accuracy, ensuring client satisfaction and repeat business.
- Expanded clientele by consistently delivering superior quality work that exceeded expectations.
- Double-checked customer requests and specifications before installations.
- Participated in cross-training initiatives within company to broaden skillset beyond graphic installations.
- Fostered highly communicative, collaborative team culture on visual product projects.
- Met with customers and clients to determine project needs and prepared proposals incorporating production schedules, scopes of work, and budgets.
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Ensured longevity of installed graphics by conducting regular maintenance checks and addressing any issues promptly.
- Troubleshot complex graphic installation challenges effectively while maintaining high-quality standards throughout th process.
Box Truck Driver
Driver
10.2011 - 01.2017
- Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems, and maps.
- Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
- Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
- Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Uncoupled and coupled trailers by connecting and disconnecting air and electrical lines, changing trailer jack positions and manipulating fifth-wheel locks.
- Obtained authorizations from shippers and receivers to assess invoices.
- Maintained complete and accurate logs or reports to document customer locations and distance traveled.
- Inventoried and inspected goods to determine quantities and conditions.
- Reviewed transportation and shipping papers to verify accuracy of inventory counts.
- Kept vehicles well maintained and clean for pleasant passenger experiences.
- Transported physically disabled people to appointments and places of employment.
- Demonstrated level-headedness in emergency situations involving passengers or vehicles.
- Skilled driving in poor weather conditions.
- Balanced heavy workload using excellent time management skills to meet delivery and route deadlines.
- Dealt positively with first responders and emergency personnel during road emergencies.
- Transported high value cargoes with zero loss.
- Navigated complex routes without use of GPS or wayfinding in areas of low signal.
- Clearly and effectively communicated with other drivers and dispatch via radio.
- Skilled in operation of automatic and standard transmission vehicles.
- Trained to properly secure various types of cargo.
Education
High School Diploma -
Upon Lee High School
Thomaston, GA05.2009
Skills
- HIPAA Compliance
- Insurance Verification
- Data entry expertise
- Medical terminology knowledge
- Documentation accuracy
- Patient Care Coordination
- Appointment Scheduling
- Multitasking and Organization
Timeline
Caremaster Medical Center
RN
02.2019 - Current
Quad Graphics
Housekeeping
02.2017 - 04.2019
Box Truck Driver
Driver
10.2011 - 01.2017
High School Diploma -
Upon Lee High School
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