• Manages and supervise high volume pharmacy store's workflow, operations and team by providing oversight and efficient decisions
• Support staffs by addressing issues, implement necessary and meaningful solutions to drive growth of colleague and store.
• Actively contribute to team's growth to adapt to changes to achieve specified goals.
• Consult with third parties insurances and doctors in solving rejections and prior authorizations
• Coached technicians and trainees on
medications and interfaces of RxConnect
• Verify data entry and final verification of prescription entered and produced.
• Consult with patients regarding the use of medications and devices, and potential drug interactions
• Engages and assist patients with products and services including savings, OTC products, and services provide by CVS.
• Ensure everyone knows their task and
responsibilities of the day and queues are cleared before the day ends.
• Manages drug, supplies, and compound ingredients inventory
• Enforces pharmacy policies and procedures that align with company's standards and regulations
• Reduced medication errors by performing diligent drug utilization reviews and addressing potential issues proactively.
• Developed strong relationships with patients, fostering trust and open communication regarding their medications.
• Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
• Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
• Educated patients about possible drug interactions and gave special administration instructions.
• Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
• Supporting East Houston district CVS
pharmacy by providing reliefs for fellow
pharmacists, increasing metrics, and providing exemplary patient-care.
• Manages workflow and operations of the
pharmacy and pharmacy team.
• Share and provide knowledge to team
regarding software interface and medication to technicians, trainees, and interns.
• Support staffs by addressing issues, implement necessary and meaningful solutions to drive growth of colleague and store.
• Collaborated with dermatologists and other doctors
to provide the best covered topical and oral
drugs
• Assisted patients by implementing copay and
patient assistance programs when insurance
and loyalty program does not cover
• Counseled patients on how to apply, how to
use, and how to take medications
• Ensured regulatory compliance with federal, state, and local laws governing pharmaceutical practice.
• Assisted other pharmacy staff with drug inventory, purchasing and receiving.
• Educated patients about possible drug interactions and gave special administration instructions.
• Provided customer service by acknowledging
the customer, identifying customer needs, and
resolving customer issues and concerns.
• Maintained appropriate records for drugs and
devices perpetual inventory.
• Maintained a clean, organized, and well-stocked pharmacy workspace, promoting an efficient workflow for all team members.
• Contributed to a positive work environment through effective teamwork and collaboration with pharmacy staff members.
• Utilized strong communication skills to educate patients on proper medication usage, potential side effects, and drug interactions.
• Performed blood pressure and blood glucose tests on patients.
• Counseled patients on new medications and OTC products.
• Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
• Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.