Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Vance Bishop

Eufaula,AL

Summary

Seasoned Operations Manager with a proven track record., Adept in process improvement and crisis management. Leveraged skills in performance monitoring and problem-solving to enhance operational efficiency and employee productivity. Achieved significant cost reductions and maintained high safety standards, demonstrating a commitment to continuous improvement and team development. Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Manager

Cinemoves Inc.
01.2024 - 04.2025
  • Monitored progress by establishing plans, budgets and measuring results.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Addressed customer concerns with suitable solutions.
  • Created detailed reports on the performance of individual departments within operations.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Formed and sustained strategic relationships with clients.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Collaborated with team leaders on quality audits.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Managed scheduling, training and inventory control.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Performed cost analysis for various projects to determine budget requirements.

Supervisor of Operations

Chapman Leonard Studio Equipment
02.2018 - 01.2024
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Enforced federal, state, local and company rules for safety and operations.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Participated in industry-related events and conferences to stay abreast of the latest developments.
  • Led cross-functional teams in developing innovative solutions for improving operational efficiencies.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Built strong operational teams to meet process and production demands.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Managed scheduling, training and inventory control.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Developed and implemented policies and procedures for efficient workflow.
  • Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
  • Developed and enforced safety protocols, significantly reducing workplace accidents.
  • Analyzed data to identify trends in customer needs, product demand or operational efficiency opportunities.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Ensured compliance with all applicable laws, regulations and standards.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Responded to information requests from superiors, providing specific documentation.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Conducted regular reviews with team members to assess their performance and provide feedback as needed.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Prepared reports summarizing key metrics, such as customer satisfaction scores, cost savings achieved.
  • Collaborated with team leaders on quality audits.
  • Interpreted and explained work procedures and policies to brief staff.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints or answered customers' questions.
  • Guided employees in handling difficult or complex problems.
  • Operated equipment and machinery according to safety guidelines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed routine maintenance and repair.
  • Operated a variety of machinery and tools safely and efficiently.

Mechanic

McIntosh Co-Op
09.2013 - 09.2017
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Reviewed work orders and discussed with supervisors.
  • Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
  • Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
  • Addressed customer questions and concerns regarding products and services.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Assisted fellow mechanics when necessary during complex repairs.
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Ensured safety protocols were followed while working on vehicles.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Estimated costs of vehicle repair.
  • Consulted with customers regarding service options available based upon their needs.
  • Connected electrical wiring to control panels and electric motors.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Assessed vehicles or machinery to accurately diagnose and repair issues.
  • Leveraged diagnostic tools and equipment to identify vehicle issues.
  • Maintained accurate records of work performed in accordance with company standards.
  • Diagnosed and repaired vehicles during road call situations.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
  • Examined loose bolts and specified safety devices on vehicles and made adjustments.
  • Tested components with appropriate instruments to ensure proper operation.
  • Provided estimates for labor costs associated with repair projects prior to commencement of work.
  • Monitored shop equipment to maintain safe working condition.
  • Researched parts availability from vendors in order to complete repairs efficiently.
  • Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
  • Kept detailed records of repairs, labor involved and parts used.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

Management And Supervison -

Pryor Learning
07-2023

GED -

Sitting Bull College
05-2013

Skills

  • Performance reporting
  • Marketing
  • Incidents management
  • Health and safety compliance
  • Production
  • Performance monitoring
  • Case management
  • Business development
  • Goal attainment
  • Assignment delegation
  • Negotiation
  • Continuous improvements
  • Lean manufacturing and design
  • Budgeting and cost control
  • Delegation
  • Budget development and management
  • Policies and procedures implementation
  • Crisis management
  • Process improvement
  • Project leadership
  • Planning and implementation
  • Management
  • Procedure development
  • Building and facility management
  • Schedule management
  • Operations management
  • Work flow planning
  • Conflict mediation
  • Problem-solving
  • Product management
  • Goal setting
  • Staff development
  • Schedule oversight
  • Solutions development
  • Multi-site operations

Affiliations

  • Active in church volunteer work (Ordained minister and pastor for 25 years)
  • Avid Sportsman
  • Travel

Certification

  • CDL Class B drivers license

Timeline

Operations Manager

Cinemoves Inc.
01.2024 - 04.2025

Supervisor of Operations

Chapman Leonard Studio Equipment
02.2018 - 01.2024

Mechanic

McIntosh Co-Op
09.2013 - 09.2017

GED -

Sitting Bull College

Management And Supervison -

Pryor Learning

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