Vance Raymer IV
Newalla,OK
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Community Assistant
Rose State College
Midwest City, OK
06.2023 - 08.2024
- Managed emergency situations calmly and efficiently.
- Collaborated with other departments within the organization to ensure timely completion of projects.
- Performed daily rounds throughout residence halls to ensure compliance with established standards.
- Inspected dorm rooms regularly to ensure proper sanitation practices are being followed.
- Cultivated an inclusive environment that promotes respect for diversity among all members of the residential community.
- Monitored student behavior on campus grounds and initiated appropriate disciplinary action when necessary.
- Assisted in the coordination of student activities, including lectures, seminars, workshops and retreats.
- Organized recreational activities for residents during holidays or special occasions.
- Implemented policies and procedures for the maintenance of order within residence halls.
- Responded promptly to resident inquiries regarding housing issues or concerns.
- Provided guidance to new students on campus policies and procedures.
- Communicated with vendors regarding orders, deliveries, and invoices.
- Protected confidential information of residents with careful documentation.
- Coordinated activities set up, and clean up for residents.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Developed appropriate treatment plans focusing on each individual's needs.
- Made referrals to utilize community resources for resident's needs.
Head Guard / Pool Manager
Eagle Harbor Aquatic Center
Del City, OK
06.2021 - 07.2023
- Assisted in the daily opening and closing procedures of the facility.
- Ensured compliance with pool safety rules by closely monitoring swimmers in the pool area.
- Provided guidance and support to staff members on addressing customer service concerns from guests and visitors.
- Maintained records of pool maintenance activities and monitored chemical readings.
- Conducted routine inspections of pool area to detect potential hazards or concerns.
- Conducted water safety regulation, first aid, and CPR training sessions for employees.
- Examined occurrences of injuries or property damage on facility premises.
- Enforced facility rules regarding proper swim attire, age restrictions and other policies.
- Checked chlorine levels, pH balance, temperature of the pools daily.
- Coordinated emergency response plans in case of medical emergencies or accidents at the pool area.
- Scheduled shifts for lifeguards based on staffing needs for each day.
- Provided customer service to patrons by answering questions and addressing concerns in a timely manner.
- Collaborated with management team to review operational reports and develop strategies for improving efficiency standards of operations within the facility premises.
- Organized special events at the facility such as birthday parties or swimming competitions.
- Supervised lifeguards to ensure they were performing their duties according to established guidelines.
- Maintained proper paperwork to provide accurate incident records.
- Monitored buildings and grounds by examining doors, windows and gates to confirm locked and secured status.
- Confronted unapproved individuals for questioning to determine course of action.
- Administered first aid to provide immediate emergency care.
- Responded to potentially unsafe and dangerous situations and recommended relevant course of action.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Patrolled crowds during events to preserve order and promote security.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Monitored security cameras to identify and respond to suspicious activity.
- Identified suspicious activity to determine appropriate response.
Lifeguard Supervisor
Rose State College
Midwest City, OK
04.2019 - 06.2023
- Managed inventory levels of supplies such as chemicals, first aid kits and rescue tubes.
- Maintained accurate records of incidents including accident reports, log books and incident reports.
- Adhered to all local health codes while monitoring water quality standards throughout the day.
- Performed administrative duties such as scheduling staff shifts, assigning tasks, tracking attendance and preparing payroll documents.
- Educated community members on water safety and drowning prevention through workshops and events.
- Answered questions about facility hours, policies and programs.
Online Sales
Toner Refill Inc
Oklahoma City, OK
06.2017 - 07.2018
- Developed and implemented strategies to increase web traffic and online sales.
- Managed daily operations of internet sales department, ensuring effective online sales strategies.
- Oversaw inventory management for online sales, ensuring product availability and timely delivery.
- Tracked financial performance of each event by collecting data from different sources such as box office receipts, online sales.
- Developed and implemented marketing strategies to increase online sales.
Education
Associate of Science - Business
Rose State College
Oklahoma City, OK05-2024
Skills
- Personal Counseling
- Service Optimization
- Referral Coordination
- Program Planning
- Needs Assessment
- Documentation Management
- Adaptability
- Team Collaboration
- Time Management
- Problem-Solving
- Reliability
- Adaptability and Flexibility
Affiliations
- Rock Climbing
- Camping
- Scuba diving
- Snowboard
- Competitively swam
- Coached Harrah Special Olympic swim team
- Various Volunteer work
Accomplishments
- President Leadership Class
- Student Senate
- High school mascot
- College Mascot
- President of Rock Climbing Club
- Tribunal member for Hockey club
- President of Ski Club
- Student Spotlight
Timeline
Community Assistant
Rose State College
06.2023 - 08.2024
Head Guard / Pool Manager
Eagle Harbor Aquatic Center
06.2021 - 07.2023
Lifeguard Supervisor
Rose State College
04.2019 - 06.2023
Online Sales
Toner Refill Inc
06.2017 - 07.2018
Associate of Science - Business
Rose State College
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