Results-driven automotive sales leader with 10+ years of dealership experience. Average 17 vehicle sales per month, $3,000-$4,000 average front-end gross per deal, Three-Time Mark of Excellence Award recipient, Ford Certified Sales Consultant, and North Carolina Notary Public.
Overview
12
12
years of professional experience
Work History
Sales & Leasing Consultant
Cloninger Ford of Hickory
04.2025 - Current
Consistently average 17 vehicle sales per month while ranking among the dealership's top-performing sales consultants.
Maintain an average $3,000-$4,000 front-end gross per retail deal through value-based selling and negotiation.
Build lasting customer relationships that generate repeat and referral business.
Develop trust by identifying customer needs and overcoming objections.
Educate customers on financing, extended service plans, and protection options before the Finance Office.
Generate business through internet leads, showroom traffic, repeat customers, and referrals.
Maintain expert knowledge of Ford vehicles, technology, incentives, and financing programs.
Mentor newer sales consultants and share best practices.
Collaborate with Sales Managers, Finance Managers, and the BDC to ensure an outstanding customer experience.
Sales Consultant | Project Manager
Sweet Shutters and Shades
04.2023 - 04.2025
Met with homeowners to provide personalized consultations and product recommendations.
Conducted precise window measurements and prepared product specifications.
Managed customer orders from consultation through installation.
Coordinated installation schedules and customer communication.
Collected payments and managed transaction documentation.
Built repeat and referral business through exceptional customer service.
Mortgage Loan Officer
Southern Trust Mortgage
07.2021 - 04.2023
Guided clients through the mortgage process from consultation through closing.
Reviewed credit reports and financial profiles.
Worked closely with underwriters to resolve conditions and move loans through approval.
Educated clients on improving credit and future financing opportunities.
Recommended mortgage solutions based on customer goals.
Built strong client relationships.
Met production goals while maintaining compliance.
Sales Consultant / Floor Manager
Team Chevrolet
Salisbury, NC
10.2014 - 07.2021
Averaged 17 vehicle sales per month while serving as a Sales Consultant and Floor Manager.
Led and supported 10-12 sales consultants.
Interviewed and trained 25+ new hires.
Assisted with negotiations, objection handling, and closing difficult deals.