Vandhana PM
Austin,Texas
Summary
Dynamic Senior Business Analyst with 9 years industry experience and a proven track record at driving success in business process analysis and stakeholder engagement. Expert in SQL and Agile methodologies, I drive efficiency improvements and deliver impactful data visualizations, enhancing decision-making and project outcomes. Committed to fostering collaboration and achieving strategic goals.
Overview
10
10
years of professional experience
Work History
Senior Business Analyst
The Bridge Corp
Philadelphia, Pennsylvania
11.2021 - Current
- Analyzed business processes to identify areas for improvement and efficiency.
- Collaborated with stakeholders to gather requirements for new projects and initiatives.
- Developed detailed documentation for system requirements and project specifications.
- Developed use cases in gathering, analysis of information related to payments processing(SWIFT,SEPA, Card payments, etc.)
- Supported user acceptance testing by creating test plans and scenarios for validation.
- Analyzed existing systems and processes, identified gaps and recommended improvements.
- Worked closely with clients to ensure their satisfaction with the delivered product or service.
- Reviewed system design specifications for completeness, accuracy, consistency, traceability and usability.
- Designed use case scenarios to demonstrate how users interact with the system or application.
- Developed understanding of customer workflows to deliver precise recommendations for challenging problems.
- Monitored project progress using metrics such as timeline, budget, resources utilization.
- Assessed risks and provided recommendations to mitigate potential project issues.
- Developed detailed project plans outlining tasks, deadlines and resources needed for successful implementation of projects.
- Experience with Scrum, Kanban, Agile/Waterfall environments.
- Developed new analytical systems to improve essential business metrics visibility.
- Used SQL for data analysis or testing, and tools like MS Visio, Tableau, PowerBI.
- Identified and analyzed business strategies to increase company progress.
- Provided timely support by tracking issues and communicating resolutions to end users.
- Managed Product backlog, design user stories and acceptance criteria, supporting sprints for new customer portal.
- Prepared business proposals and presentations for various stakeholders.
- Facilitated daily stand-ups and bridging communication gaps between stakeholders and QA team to publishing progress reports.
- Maintained or updated business intelligence tools, databases or dashboards.
- Collected business intelligence data from industry reports, public information, or purchased sources.
- Identified opportunities for automation of manual processes through technology solutions.
- Collaborated with IT teams on the development of applications based on business requirements.
- Prepared cost and benefit analyses to support decision-making regarding potential solutions.
- Delivered elements of systems design, including data migration rules and other deliverables.
Business Data Analyst
LEGO
Billund, Denmark
06.2019 - 10.2021
- Leading my stream as the stream coordinator to make sure the daily deliverables are being met in accordance to the requirements communicated from the LEGO managers.
- Analysing and monitoring the AWS that have been in place for data handling with S3 storage and data distribution after passing through the data filter files.
- As Coordinator would provide upadtes to managers and prepare Monthly Status Report(MSR) to capture all the tasks performed by team members on the various tasks carried out.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Created visualizations to present complex data in an understandable format.
- Disseminated information regarding tools, reports or metadata enhancements.
- Assisted in creating reports that informed management about sales and inventory performance.
- Developed SQL scripts to extract, transform and load data from multiple sources into a single database.
- Collaborated with internal stakeholders at various levels within the organization in order optimize existing systems while ensuring accuracy and reliability of results.
- Developed dashboards using data visualization tools to track key performance indicators.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Maintained library of model documents, templates or other reusable knowledge assets.
Quality Analyst
Amazon Development Center
, Hyderabad
05.2016 - 04.2019
- Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
- Conducted data analysis to identify trends and patterns that informed quality improvement initiatives.
- Evaluated performance metrics from existing processes to recommend improvements in product quality.
- Collaborated with development teams to identify and resolve defects in products.
- Facilitated clear communication between teams to enhance understanding of quality standards and expectations.
- Developed testing protocols for new software features and applications.
- Collaborated with cross-functional teams to identify and resolve quality issues.
- Assisted in creating documentation for quality standards and procedures.
- Conducted root cause analysis to investigate the source of problems in production process.
- Assisted in the development of Quality Assurance procedures and protocols.
- Implemented corrective actions when necessary to improve overall product quality.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Created and optimized automated testing tools for repetitive tasks.
Education
Master of Science - Information Technology
University of The Cumberlands
Williamsburg, Kentucky, KY12-2023
B.Tech - Information Technology
Anna University
Chennai04-2013
Skills
- Business process analysis
- Requirements gathering
- Data visualization
- SQL for data analysis
- Project management
- Agile methodologies
- Stakeholder engagement
- Business intelligence management
- Attention to detail
- Team collaboration
- Operations analysis
- Multitasking and organization
Timeline
Senior Business Analyst
The Bridge Corp
11.2021 - Current
Business Data Analyst
LEGO
06.2019 - 10.2021
Quality Analyst
Amazon Development Center
05.2016 - 04.2019
Master of Science - Information Technology
University of The Cumberlands
B.Tech - Information Technology
Anna University