VANDRE COLE
DALLAS,TX
Summary
Seeking a Customer Care Representative with 9+ years of experience in delivering exceptional service and resolving customer inquiries efficiently. Demonstrates technical proficiency in Microsoft Office and inventory control, alongside strong multitasking and time management skills. Committed to enhancing customer relationships and team leadership, aiming to drive success through innovative solutions and detail-focused strategies.
Overview
3
3
years of professional experience
Work History
Sanitation Attendant
UT Southwestern Medical Center
Dallas, TX
01.2024 - Current
- Ensure timely delivery of patient food carts to designated areas, maintaining adherence to safety and health protocols
- Assist with the retrieval of patient tray carts post-meals, contributing to the efficiency of the dietary service cycle
- Clean and sanitize cooking utensils, pots, and pans, and maintain cleanliness of kitchen and café areas through sweeping and mopping
HR Trainer
Kohl's Warehouse
Desoto, TX
01.2023 - 01.2024
- Prepared and secured shipments on tractor trailers, ensuring safe and accurate deliveries for various distances
- Operated tools and machinery, such as forklifts, to facilitate loading and unloading processes
- Collaborated with team members to maintain a safe loading dock environment, optimizing efficiency in load handling
Amazon Return Specialist
Kohls Store
Dallas, TX
01.2022 - 01.2023
- Facilitated the delivery and return process for customer orders, ensuring efficient service
- Assisted customers by resolving inquiries and providing information on products and services
- Maintained a high standard of customer service, consistently delivering assistance with a positive demeanor
Education
A.A.S. - AUDIO PRODUCTION
Full Sail University
01.2025
CERTIFICATE - INFORMATION TECHNOLOGY SECURITY & ADMINISTRATION (ITSA)
MyComputerCareer
Arlington, TX12.2022
CERTIFICATE - COMPUTER NETWORKING & SYSTEMS ADMINISTRATION
Texas State Technical College
Red Oak, TX12.2017
HIGH SCHOOL DIPLOMA -
Wilmer-Hutchins High School
12.2016
Skills
- Multitasking
- Time Management
- Microsoft Office
- Technical Troubleshooting
- Network Support
- Adaptability
- Flexibility
- Attention to Detail
- Accuracy
- Problem-Solving
- Technical Proficiency
- Data Entry
- Conflict Resolution
- Customer Relationship Management
- Team Leadership
- Quality Control
- Effective communication
- Client On-boarding
- Inventory control
- Hospitality
- Data Entry and Analysis
- Typing and 10-Key Entry
Timeline
Sanitation Attendant
UT Southwestern Medical Center
01.2024 - Current
HR Trainer
Kohl's Warehouse
01.2023 - 01.2024
Amazon Return Specialist
Kohls Store
01.2022 - 01.2023
A.A.S. - AUDIO PRODUCTION
Full Sail University
CERTIFICATE - INFORMATION TECHNOLOGY SECURITY & ADMINISTRATION (ITSA)
MyComputerCareer
CERTIFICATE - COMPUTER NETWORKING & SYSTEMS ADMINISTRATION
Texas State Technical College
HIGH SCHOOL DIPLOMA -
Wilmer-Hutchins High School
Similar Profiles
Lauren StephensonLauren Stephenson
Registered Nurse at Simmons Cancer Center, UT Southwestern Medical CenterRegistered Nurse at Simmons Cancer Center, UT Southwestern Medical Center
Vanessa AngelVanessa Angel
Medical Technologist Microbiology at UT Southwestern Medical CenterMedical Technologist Microbiology at UT Southwestern Medical Center
Erin RamseyErin Ramsey
Certified Medical Assistant at Ut Southwestern Medical CenterCertified Medical Assistant at Ut Southwestern Medical Center