Henrika Jean-Louis
Miami,USA
Summary
Experienced and compassionate Registered Nurse with a strong background in behavioral health, case management, telehealth, and utilization review. Skilled in performing clinical assessments, determining medical necessity, and coordinating behavioral health services across care settings. Proven ability to interpret clinical data, apply evidence-based guidelines, and collaborate with interdisciplinary teams to optimize patient outcomes. Fluent in English, French, and Haitian Creole.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Nurse, Float Pool
Boston Medical Center
Boston, USA
12.2024 - 03.2025
- Rotated into behavioral health and medical units, providing high-acuity care and ensuring proper documentation for patient status and treatment goals.
Telephone Triage Registered Nurse
RelateCare
07.2023 - 09.2024
- Assessed behavioral and medical symptoms via phone triage.
- Directed patients to appropriate care levels using evidence-based triage protocols.
Telehealth Nurse
Biofourmis
08.2022 - 06.2024
- Delivered remote monitoring and education for patients with comorbid mental and physical health conditions.
- Reviewed data and escalated clinical concerns to providers, supporting timely interventions and reducing unnecessary ED visits.
Behavioral Health Registered Nurse
St. Luke’s Hospital
New Bedford, USA
02.2022 - 12.2022
- Delivered care in an inpatient psychiatric unit, managing complex behavioral health cases.
- Monitored medication compliance, assessed mental status, and developed safety plans in coordination with psychiatrists and social workers.
Registered Nurse Case Manager
Accolade
09.2020 - 09.2022
- Coordinated care for patients with behavioral and chronic conditions, focusing on medical necessity and resource optimization.
- Conducted telephonic assessments and developed individualized care plans.
- Collaborated with providers and payers to ensure appropriate utilization of services.
Float Pool Telemetry Nurse
Broward Health
, USA
08.2020 - 09.2022
- Cross-covered medical and behavioral health units, managing patients with dual diagnoses.
Behavioral Health Registered Nurse
Lemuel Shattuck Hospital
Jamaica Plain, USA
05.2020 - 07.2020
- Supported patients in a state psychiatric facility with acute mental health needs.
- Conducted risk assessments and participated in multidisciplinary treatment planning.
Education
Bachelor of Science - Nursing
Capella University
Minneapolis, MN10.2025
Associate of Science - Nursing
Emergency Educational Institute, Inc.
Pompano Beach, FL12.2018
Skills
- Behavioral Health & Psychiatric Nursing
- Utilization Review & Clinical Documentation
- Case Management & Care Coordination
- Medical Necessity & Level of Care Determination
- Interdisciplinary Team Collaboration
- EMR/Utilization Management Platforms
- Telehealth and Remote Monitoring
- Excellent Verbal & Written Communication
- Bilingual: English, French, Haitian Creole
Certification
- Registered Nurse, FL, MA, Active Licenses
- Basic Life Support (BLS)
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- NIH Stroke Scale (NIHSS)
Timeline
Registered Nurse, Float Pool
Boston Medical Center
12.2024 - 03.2025
Telephone Triage Registered Nurse
RelateCare
07.2023 - 09.2024
Telehealth Nurse
Biofourmis
08.2022 - 06.2024
Behavioral Health Registered Nurse
St. Luke’s Hospital
02.2022 - 12.2022
Registered Nurse Case Manager
Accolade
09.2020 - 09.2022
Float Pool Telemetry Nurse
Broward Health
08.2020 - 09.2022
Behavioral Health Registered Nurse
Lemuel Shattuck Hospital
05.2020 - 07.2020
Bachelor of Science - Nursing
Capella University
Associate of Science - Nursing
Emergency Educational Institute, Inc.