Vanesa Giraldo

Administrative Assistant/Dental Assistant

ASPD

10.2020 - Current

Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating and preparing crucial documents.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
Served as a liaison between the dentist''s office and local schools/community organizations creating awareness about oral healthcare.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
Prepared patient x-rays and images for dentist review.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Explained treatment procedures and instructed patients on home care guidelines.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Documented patient dental health information, medical history, and vital signs for future reference.
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Took dental images following strict patient protection rules, applying lead aprons.
Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Monitored patient comfort and safety during dental procedures.
Prepared and sterilized instruments and materials for use by dentists.

Summary

Overview

Work History

Administrative Assistant/Dental Assistant

Education

No Degree - Dental Assisting

High School Diploma -

Skills

Facility

Address2

Phone Number

Languages

Timeline

Administrative Assistant/Dental Assistant

No Degree - Dental Assisting

High School Diploma -

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