Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Vanesa Marble

Vanesa Marble

Housekeeper
Willis,TX

Summary

Proactive Supervisor with a history of success at Vanessa's Cleaning Touch, enhancing team performance and customer satisfaction through strategic insights and conflict resolution skills. Demonstrated ability in mentoring and training promotes a collaborative work culture, significantly decreasing employee turnover. Adept in inventory management and committed to providing outstanding client service.

Overview

4
4
years of professional experience

Work History

Supervisor

Vanessa's Cleaning Touch
05.2013 - 06.2015
  • Oversaw daily department operations, ensuring smooth workflows and timely task completion.
  • Enhanced team productivity through implementation of efficient workflows and clear expectations.
  • Resolved team conflicts quickly to maintain a harmonious and productive work environment.
  • Boosted customer satisfaction by responding promptly to inquiries and addressing concerns effectively.
  • Optimized customer experience by delivering superior services and resolving issues efficiently.
  • Evaluated customer needs and feedback to guide product and service enhancements.
  • Demonstrated commitment to organizational values, fostering a culture of excellence through leadership.
  • Reduced employee turnover by creating a positive work environment and providing continual feedback.

Housekeeper Supervisor

Immaculate Cleaning Service
04.2011 - 05.2013
  • Maintained clean and organized environments, enhancing guest satisfaction across all areas.
  • Supervised team of housekeepers to meet high cleanliness and safety standards.
  • Optimized staff scheduling based on workload demands to improve productivity.
  • Trained and mentored new employees on housekeeping procedures and policies.
  • Managed inventory levels, ensuring adequate supplies without excess waste.
  • Coordinated cleaning service operations while managing client relations effectively.
  • Implemented structured cleaning routines for daily, weekly, and monthly tasks.
  • Fostered supportive work culture, increasing staff retention through growth opportunities.

Education

Solymar
Montevideo, Uruguay

Skills

  • Mentoring and training
  • Results-driven mindset
  • Personnel management
  • Client service excellence
  • Detail-oriented approach
  • Decisive action
  • Strategic foresight
  • Inventory oversight
  • Employee development
  • Analytical skills
  • Team collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Supervisor

Vanessa's Cleaning Touch
05.2013 - 06.2015

Housekeeper Supervisor

Immaculate Cleaning Service
04.2011 - 05.2013

Solymar

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