Hi, I’m
VANESA UCELO
Simpsonville,US
If you want to live a life you've never lived, you have to do things you've never done.
Jen Sincero
Overview
8
years of professional experience
2
Language
Summary
Compassionate Nurse Case Manager and acute care Registered Nurse offering 8 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities, providing longitudinal care of patients to provide long term management of chronic conditions and closing care gaps, as well as an extensive background in critical/acute care of patients. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
I am am a positive. optimistic professional with strong leadership skills and a great work ethic who is passionate about people and providing good quality care and outcomes. I have a diverse background and have succeeded in many specialties to include: case management, care coordination, utilization review, prior authorization, insurance, emergency nursing, perioperative services, Covid unit, LTAC, telemetry, Med/Surg, travel/agency nursing, and Level 1 Trauma.
Work History
UpstreamRemote, SC
Coordinating RN Case Manager
01.2024 - 04.2024
Job overview
- Assess patient/family abilities to self-engage and develop individualized patient/family education plan focused on development of self-management skills based on standard care protocols
- Close collaboration with the clinical care team to build a Care Plan inclusive of findings from the therapeutic work-up and nursing assessment
- Fostering team care by gathering the patients baseline medical and psychosocial risks and creating individualized patient care/treatment plans to be carried out by nurses, pharmacists, health concierge, and/or partners with primary care and specialties
- Evaluation of effectiveness of care plan resulting in adjustments and edits to support achievement of personal patient goals
- Perform analysis of the effectiveness and appropriateness of patient care plan; and modifies care plan based on assessment and evaluation
- Delegation and clinical oversight of the health concierge staff providing clinical outreach, coordination of care, coordination of community resources, and care gap closure to the patient and family
- Plan, develop, assess, and evaluate care provided to specific patient populations and engage team to divide workload among team where appropriate
- Develop and collect data; analyzes utilization of health care resources, including interpretation and application to case load decision making where appropriate
- Coordination of referrals and transitions of care from one provider to another or from one care setting to another to include evaluation of need to escalate level of care setting
- Ensure accurate medication reconciliation and support ongoing adherence through patient- specific support
- Facilitation and/or procuring timely access to appointments and services required by patients
- Patient and family/caregiver education
- Advocates the completion of living wills and advance care planning and where appropriate begin palliative care consults and/or hospice referrals
- Communicate clear, complete, and accurate documentation in a health record to ensure that all those involved in a patient
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Bon Secours St. Francis Hospital
RN - Perioperative (PACU)
03.2023 - 03.2024
Job overview
- Served as a perioperative nurse
- Maintain professional and efficient interdisciplinary practice through collaboration and communication with other specialties for quality care
- Demonstrate good judgement skills, analytical and critical thinking skills, as well as good customer service
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
Mentored new nursing staff, contributing to a supportive work environment and improved retention rates. - Continuously utilize available resources to promote quality, cost effective outcomes
- Pre-Op, PACU, Blocks
- On Call nights/weekends
BCBS of SC
Managed Care Coordinator, RN
04.2023 - 01.2024
Job overview
- Improved patient care quality by conducting thorough utilization reviews and making recommendations for optimal treatment plans.
- Utilize clinical proficiency and claims knowledge to assess, plan, implement, coordinate, and evaluate medical necessity
- Reduced healthcare costs through efficient utilization of resources and identification of unnecessary treatments or procedures.
- Support members in managing their health, chronic illness, or acute illness
- Coordinated interdisciplinary team meetings to optimize patient care and ensure effective communication among providers.
- Streamlined the managed care process for better efficiency through thorough documentation and accurate recordkeeping.
- Ensured compliance with regulatory standards by staying current on industry best practices and incorporating them into daily operations.
- Ensured compliance with regulations and accreditation standards by maintaining accurate documentation of all utilization review activities.
- Supported data-driven decision-making by regularly analyzing trends in resource utilization, identifying opportunities for improvement, and implementing best practices.
- Contributed to organizational success by providing expert advice on medical necessity criteria and evidence-based practices in utilization review nursing.
- Collaborated with insurance companies to verify coverage, clarify benefits, and facilitate authorization for medical services, reducing delays in patient care delivery.
- Work independently and prioritize effectively
- Consistently demonstrate proficiency in spelling, grammar, and punctuation
TotalMed Staffing
Agency Nurse
02.2022 - 12.2022
Job overview
- Acted as a travel nurse for 40 bed ER
- Worked varying shifts Days/Evenings/Nights
- Served as triage nurse, float nurse, and critical care nurse
- Collaborated with multidisciplinary teams of physicians, nurses, and support staff to provide comprehensive care to emergency department patients.
- Improved patient outcomes by providing high-quality, emergency nursing care to patients in a fast-paced environment.
- Improved patient care by efficiently managing and prioritizing multiple assignments during each shift.
- Enhanced the nursing team''s effectiveness by providing ongoing support, guidance, and mentorship to new nurses and students.
- Reduced wait times for patients by efficiently triaging and prioritizing cases based on severity and need.
- Enhanced patient satisfaction with compassionate bedside manner and clear communication of treatment plans.
- Ensured accurate medication administration by closely adhering to hospital protocols and procedures.
- Streamlined patient flow through the department by coordinating admissions, transfers, and discharges effectively.
Hillcrest Emergency Department
Registered Nurse, Emergency Department
05.2021 - 02.2022
Job overview
- Served as an ER nurse for Hillcrest Emergency Department, PRN
- Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
Grady Memorial Hospital
Agency Nurse
01.2022 - 02.2022
Job overview
- Served as a travel nurse for a crisis Covid assignment
- 48-hour night shift
- Up to 7:1 patient: nurse ratio
- Managed inpatient holds from admission to discharge
- Adapted to manage beyond capacity of department, providing proficient and excellent care to all patients
- Streamlined documentation processes for optimal accuracy and compliance with hospital policies, ensuring timely updates to patient records.
- Improved patient outcomes by implementing evidence-based nursing practices and protocols in the COVID-19 unit.
- Collaborated with interdisciplinary teams to develop comprehensive care plans addressing patients'' physical, emotional, and psychosocial needs.
Aya Healthcare
Agency Nurse
01.2021 - 11.2021
Job overview
- Served as a Med/Surg & Telemetry travel nurse
- Worked in a 1200 bed hospital, and on floors with up to 40 beds
- Worked in the resource pool and floated between various units
- Further developed my skills as a travel nurse and telemetry nurse
- Demonstrated my ability to adapt and grow in various settings
Prisma Health
RN - Internal Resource Pool
09.2019 - 05.2021
Job overview
- Served as a Registered Nurse for the Internal Resource Pool of the Upstate
- Worked as a resource nurse in various departments including the COVID units, LTAC, overflow units, Med/Surge, Telemetry, and Emergency Department
- Developed the necessary skills and flexibility to work in 6 different hospitals
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Health Providers Choice
Agency Nurse
01.2019 - 12.2019
Job overview
- Served as a ER travel nurse in a 22 bed ER
- Worked with the adult and pediatric acute care population
- Developed the skills necessary to manage and transfer critically ill patients
- Demonstrated proficiency in ability to quickly learn to work as a travel nurse in a newenvironment
Flexcare Medical Staffing
Agency Nurse
07.2018 - 11.2018
Job overview
- Served as a ER travel nurse in a 32 bed ER at a stroke certified center
- Precepted new hires, nursing students in emergency nursing skills and unit policies
- Developed the skills necessary to act as a travel nurse in a new department, which includesquickly learning new computer programs, specific unit policies, and acclimating to a newdepartment
- Further developed pediatric acute care nursing skills, including caring for infants
- Developed the communication skills necessary to work as part of a new team and add value asan asset to that team
- Attained certification to initiate ultrasound guided IV at this facility
UF Health Emergency Department
Registered Nurse
07.2016 - 07.2018
Job overview
- Served as an ER/Trauma RN in a 54 bed ER, 6 bed Trauma Bay at a Level 1 Trauma andteaching Hospital with a total of 1,232 licensed beds
- Demonstrated the specialized skills necessary to care for STEMI, Stroke, Burn, Cancer
- Vascular, and Trauma/Resuscitation patients
- Developed the professional communication skills and confidence needed to positively impactand represent a facility
- Attained proficiencies in IV therapy (central, PICC, port-a-cath, etc.), arterial linemanagement, TPA administration, MTP administration, care for the ventilated patient, andtitration of multiple critical drips
- Assisted in properly transferring and triaging ground and flight EMS offloads
Education
University of Florida
Bachelors of Science from Nursing
University Overview
GPA: 3.9
Skills
- Spanish - Fluent
- Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint) - Proficient
- Epic – Proficient (Inpatient and Outpatient)
- TNAV/RUMBA -Proficient
- Greenway - Proficient
- Ultrasound IV certified
- Staff Development, Team Leadership, Problem Resolution
- Specialties: Care/Case Management, Utilization Review, Prior Authorization, Emergency, Critical Care, PACU, Covid, Telemetry, Med/Surg, Travel Nursing, Float/Resource Nurse
Certification
- SC Nursing License -Compact
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Basic Life Support for Healthcare Providers (BLS)
- TNCC - Trauma Nursing Core Course
- ENPC - Emergency Nurses Pediatric Course
- NIH Stroke Scale (NIHSS)
Timeline
Coordinating RN Case Manager
Upstream
01.2024 - 04.2024
Managed Care Coordinator, RN
BCBS of SC
04.2023 - 01.2024
RN - Perioperative (PACU)
Bon Secours St. Francis Hospital
03.2023 - 03.2024
Agency Nurse
TotalMed Staffing
02.2022 - 12.2022
Agency Nurse
Grady Memorial Hospital
01.2022 - 02.2022
Registered Nurse, Emergency Department
Hillcrest Emergency Department
05.2021 - 02.2022
Agency Nurse
Aya Healthcare
01.2021 - 11.2021
RN - Internal Resource Pool
Prisma Health
09.2019 - 05.2021
Agency Nurse
Health Providers Choice
01.2019 - 12.2019
Agency Nurse
Flexcare Medical Staffing
07.2018 - 11.2018
Registered Nurse
UF Health Emergency Department
07.2016 - 07.2018
University of Florida
Bachelors of Science from Nursing
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceWork from home optionCompany CulturePaid sick leaveHealthcare benefits401k matchPaid time off4-day work weekLanguages
Bilingual - Spanish and English Fluent
HOBBIES
Hiking, Running, Biking, Baking
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