With a proven track record at Homeinstead, I excel in compassionate caregiving and efficient care plan management, enhancing patient well-being and safety. My expertise includes implementing fall prevention strategies and conducting detailed patient assessments, resulting in a 40% improvement in patient satisfaction. Skilled in both personal hygiene assistance and creating tailored care plans, I bring a holistic approach to healthcare.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Healthcare Specialist
Homeinstead
Towson, Maryland
02.2024 - 02.2025
Maintained a safe, clean, and organized home environment for optimal patient care delivery.
Improved patient outcomes by providing personalized and attentive home healthcare services.
Conducted regular safety checks throughout the home to minimize risk factors associated with falls or other accidents.
Developed tailored exercise programs for enhanced mobility, flexibility, strength, and overall well-being of patients.
Coordinated transportation arrangements for appointments when necessary while ensuring timely attendance at essential medical visits.
Facilitated ongoing communication between patients, families, and healthcare providers to ensure seamless care coordination.
Delivered exceptional customer service that resulted in positive feedback from clients regarding their satisfaction with provided care services.
Supported patients'' mental well-being by offering companionship, emotional support, encouragement during difficult times.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Provided transportation and appointments management.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Transported clients for medical and personal outings.
Monitored changes in clients' conditions to report concerns to supervisor.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Scheduled and coordinated medical appointments.
Utilized universal precautions and infection control principles in all aspects of care.
Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
Documented vital statistics and coordinated with health care providers.
Scanner
Amazon
5501 Hollibird Ave, Baltimore, Md.
05.2020 - 01.2024
Gathered, sorted and scanned documents to enter into computer system.
Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
Minimized errors through careful attention to detail during the document preparation process prior to scanning.
Maintained high accuracy levels with thorough quality checks on scanned documents.
Coordinated with other departments to ensure efficient transfer of scanned documents for further processing or archiving purposes.
Enhanced scanning efficiency by implementing an optimized workflow, reducing processing time.
Contributed to increased departmental efficiency by consistently meeting or exceeding established scanning quotas.
Enhanced user access to information, creating organized digital library for easy retrieval of documents.
Worked with internal team members to remedy issues with preemptive solutions.
Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
Office Cleaner
HighwayAdministration
Baltimore, MD
03.2017 - 06.2019
Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
Used time management and efficient cleaning methods to meet deadlines.
Emptied trashcans and transported waste to collection areas.
Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
Dusted windows and mirrors to allow natural light inside office and maintain clear view of outside.
Organized and used industrial cleaning products following strict safety procedures.
Tidied lobby and reception areas to create professional and welcoming first impression for visitors.
Received positive feedback from staff regarding the level of cleanliness maintained throughout the office spaces during annual evaluations.
Demonstrated adaptability by quickly adjusting to changes in cleaning assignments or procedures as directed by management.
Upheld a professional appearance by wearing designated uniform and maintaining personal hygiene during work hours.
Supported facility upkeep by properly washing windows and mirrors for improved appearance and visibility.
Boosted employee productivity by maintaining a clutter-free office space through efficient organization and waste disposal.
Reinforced compliance with health and safety regulations through adherence to cleaning protocols.
Fostered positive work environment by being approachable and responsive to specific cleaning requests.
Minimized disruptions to office operations by executing cleaning tasks during off-peak hours.
Maintenance Custodian
BWI Airport
Baltimore, MD
12.2014 - 01.2016
Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
Continuously expanded knowledge of maintenance best practices through ongoing training and professional development opportunities.
Maintained a welcoming environment for visitors through meticulous upkeep of common areas, restrooms, and exterior spaces.
Safeguarded building security by conducting routine checks of doors, windows, and alarm systems during closing procedures.
Promoted a healthy working environment through proper sanitization practices in communal spaces such as break rooms and restrooms.
Increased efficiency in waste disposal by implementing recycling programs and proper waste segregation techniques.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Cleaned walls and ceilings with special reach tools following regular schedule.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Education
Cosmotology
Empire Beauty School
Baltimore, MD
05-2014
High School Diploma -
Upton High
Baltimore, MD
05-1996
Skills
Personal hygiene assistance
Mobility support
Fall prevention strategies
Feeding and nutrition
Patient care
First aid and safety
Recording vital signs
Dressing assistance
Housekeeping
Safety procedures
Bedside care
Pain management
Meal preparation
Feeding assistance
Patient transport
Documentation
Light housekeeping
Patient transportation
Care plan management
Care plan assessment
Certification
Cardiopulmonary Resuscitation (CPR) - American Heart Association.