Vaneshia Cole
Memphis,TN
Summary
Compassionate and dedicated healthcare professional with extensive experience at Affinity Healthcare Group. Skilled in medication administration and crisis management, I excel at building strong relationships with clients, ensuring their dignity and safety while promoting social engagement and personal growth. Committed to enhancing patient well-being through tailored care and support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Affinity Healthcare Group
08.2025 - Current
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Maintained clean, safe, and well-organized patient environment.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Medical Assistant
Advanced Wound Care
01.2024 - 01.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Direct Care Worker
North Mississippi Regional Center
06.2022 - 01.2024
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
Education
Medical Assistant -
Concorde Career College
Southaven, MS04-2024
High School Diploma -
South Panola
Batesville, MS05-2016
Skills
- Medication administration
- Relationship building
- Behavior redirection
- Transportation
- First aid and safety
- Direct patient care
- Crisis management
- Patient care
- Time management
- Housekeeping tasks
Certification
- CMA - Certified Medical Assistant
- PCW - Personal Care Worker
- PT - Phlebotomy Technician
- CET - EKG Technician
Languages
English
Professional Working
Timeline
Direct Support Professional
Affinity Healthcare Group
08.2025 - Current
Medical Assistant
Advanced Wound Care
01.2024 - 01.2025
Direct Care Worker
North Mississippi Regional Center
06.2022 - 01.2024
Medical Assistant -
Concorde Career College
High School Diploma -
South Panola