Vanessa Acosta

Medical Assistant

Vsa Orthopedic Care

07.2022 - 01.2024

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Empowered patients through education on self-management techniques for chronic conditions.
Increased efficiency in office by implementing digital filing system for patient records.
Improved clinical workflow with introduction of electronic health records system.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Collected and documented patient medical information such as blood pressure and weight.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Taught patients about medications, procedures, and care plan instructions.
Oriented and trained new staff on proper procedures and policies.