VANESSA ACOSTA BETANCOURT

• Performed monthly inventory checks to ensure sufficient stock levels for all products.
• Monitored employee productivity levels on a regular basis to identify areas of improvement.
• I organized special events such as golf tournaments during the seasons.
• Collaborated with other departments to coordinate workflow processes between teams.
• Central warehouse supervision: Product entry and exit, inventory rotation, quality control.
• Closing of Cash Register.
• Monitoring the constant restock of beverage carts for course continuation on golf courses.
• General supervision of the food and beverage store present in the center of the golf course: Taco Shop.
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• Supervised portion control and quantities of preparation to minimize waste.
• Managed inventory and rotated food products in storage to avoid spoilage and waste.
• Reviewed daily task list with employees and assigned tasks for completion.
• Hired and trained new food service personnel to maintain high productivity levels of staff.
• Prepared and led food service training programs to teach staff various tasks.
• Planned menus in collaboration with chefs and other personnel.
• Coordinated maintenance and repair of food service equipment.
• Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
• Trained new employees to perform duties.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Inspected dining and serving areas for cleanliness and proper setup.
• Distributed food to service staff for prompt delivery to customers.
• Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
• Baked scones, cookies, cakes and other baked goods under direction of Baker.

• Delegating employee assignments, monitored progress and evaluated performance.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Coordinated work of team of 29 employees to help each team member carry out accurate functions as a route merchandiser.
• Enhanced leadership abilities through training and hands-on task completion.
• Supported staff training, development and evaluation.
• Maintained inventories through spot checks, complete physical inventory and reordering.
• Assisted with coaching and leading team to meet sales and service goals.
• Acquired business and management skills through various resources to update proficiency.
• Attended meetings and educational webinars to attain knowledge and competency to succeed in evolving market landscape.
• Liaised with management to learn and align company's strategies and values.
• Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
• Maximized outreach by implementing marketing strategies to grow customer base.
• Collaborated with advertising and promotion managers to promote products and services.
• Generated monthly performance metrics and analytical reports, reviewing and communicating marketing campaign successes to clients.
• Directed hiring, training and performance evaluations for marketing and sales staff.

• Addressed customer concerns with suitable solutions.
• Managed scheduling, training and inventory control.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Responded to information requests from superiors, providing specific documentation.
• Guided employees on understanding and meeting changing customer needs and expectations.
• Enforced federal, state, local and company rules for safety and operations.

• Implemented policies and standard operating procedures and managed quality, customer service and logistics.
• Analyzed and controlled materials, supplies and equipment operational expenses.
• Supported accident investigations and prepared related paperwork.
• Tracked and replenished inventory to maintain par levels.
• Planned delivery routing, team workflows and promotional initiatives.
Connected with clients and developed strategies to achieve sales and customer service goals.
• Collected customer fees, managed refunds and provided complete sales documentation.