Vanessa Alcaraz

• Process permit applications, and ensure compliance with city and building standards.
• Issue permits after thorough plan checks.
• Compile data from field verifications and engineering records for reports and public inquiries.
• Handle permit-related financial transactions, including billing and invoicing.
• Maintain positive relations with the public, developers, and city staff.
• Address and resolve development-related inquiries and provide recommendations.
• Perform data entry, routing permits, plans, and maps using specialized software.

• Prepare detailed documents and forms accurately to maintain an efficient supply chain flow.

• Update and maintain inventory database with 100% accuracy.

• Communicate with various departments across the company to sustain an effective working environment.

• Process multiple claims per day in a timely manner.

• Responsible for greeting customers and answering phones in a timely manner.

• Maintained employee and customer phone listing database.

• Assisted, and directed guests, workers, visitors, and the public.

• Scheduled and confirmed guest appointments.