Vanessa Almanzar
Franklin,NC
Summary
Proven team player and adept multitasker, excelling in fast-paced environments at Lowe's Home Improvement. Demonstrated exceptional customer service and problem-solving skills, significantly enhancing IT service delivery and customer satisfaction. Passionate about continuous learning and improvement, leveraging excellent communication and attention to detail to achieve outstanding results.
Overview
7
7
years of professional experience
Work History
MST
Lowes Home Improvment
03.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Windows and Walls
Lowes Home Improvment
11.2017 - 03.2020
- Participated in cross-functional collaboration efforts that focused on improving overall IT service delivery quality and efficiency.
- Proving S.M.A.R.T customer serviced
- Special ordering and cutting blinds for customers.
- Manage calls, emails and install issues.
CSA Flooring
Lowes Home Improvment
06.2017 - 11.2017
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Maintained a clean and organized store environment for optimal customer experience.
- Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
Education
Associate of Arts - Early Childhood Education
Hudson County Community College
Jersey City, NJ06-2014
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Active Listening
- Time Management
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Decision-Making
Languages
Spanish
Native or Bilingual
Timeline
MST
Lowes Home Improvment
03.2020 - Current
Windows and Walls
Lowes Home Improvment
11.2017 - 03.2020
CSA Flooring
Lowes Home Improvment
06.2017 - 11.2017
Associate of Arts - Early Childhood Education
Hudson County Community College
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