Vanessa Altamirano
Bell Gardens,CA
Summary
Offering excellent communication, organizational and customer service skills along with attention to detail and problem solving . A self-motivated and dependable person, who is seeking to apply these skills in an entry-level position.
Overview
4
4
years of professional experience
Work History
Patient
Companion, Ramona Nursing & Rehabilitation Center
El Monte, CA
02.2021 - 05.2022
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
- Comforted patients and families by offering support and encouragement.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Helped patients complete activities of daily living.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean, safe and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
Retail Sales Associate
s DISCOUNTS, Bell
Gardens, CA
10.2018 - 02.2021
- Greeted customers and helped with product questions, selections and purchases.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Issued receipts and processed refunds, credits or exchanges.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Retail Sales Associate
Tillys
Commerce, CA
03.2017 - 01.2018
- Greeted Customers
- Placing items on shelves/ go-backs
- Creating attractive displays
- Answering to customer inquiries
Education
Rio Hondo College
Whittier, CA2022
Diploma -
Vail High School
Montebello, CA06.2018
Skills
- CUSTOMER SERVICE
- Cash Handling
- Front Desk
- Prioritization
- Communication Skills
- Computer Skills
- Microsoft Excel
- MS Word/PowerPoint
- Outlook
- Social Media
- Call Answering and Routing
- Patient Care and Monitoring
- Taking Vital Signs
- Meal Preparation
- Patient Feeding
- Isolation Precautions
- Assisting with Daily Living
- Simple Dressings
- Medical Supply Stocking
Timeline
Patient
Companion, Ramona Nursing & Rehabilitation Center
02.2021 - 05.2022
Retail Sales Associate
s DISCOUNTS, Bell
10.2018 - 02.2021
Retail Sales Associate
Tillys
03.2017 - 01.2018
Rio Hondo College
Diploma -
Vail High School
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